Ultra Lux Nails Hair & Day Spa
10549 Scripps Poway Pkwy, San Diego, CA 92131
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This was the worst salon I have ever been in. First the hair stylist was 40 minutes late to start my hair appointment. Once she started I thought everything would go smooth. I asked for a basic trim (FYI I “HAD” long hair) with bangs. When it was time for a blowout she did not use on round brush on my curly hair then proceeded to say she needed to blend my existing layers. Assuming she knew what she was doing was the worst mistake. When she finally showed me my hair she cut 6 inches off the entire back. This was not the worst part. When she blended in my existing layers she basically cut part of my hair into a bob with a underneath layer that went about 3 inches below and with no weight on that bottom layer it would flip regardless if you flat ironed it or not. Once I got home I realized that my right side was about inch and half longer then my left. The next day I called the salon to ask for a refund. The lady beyond the counter was completely rude when I asked to speak to the manager she said she would return my call. I have not heard from the manager of this salon. I have survived boot camp and a sister who went through beauty school both of those haircuts where 10 times better than the one I received at this salon. If you are thinking of getting your haircut here, save your money! Great Clips down the street or local beauty school will provided you with a better haircut and mush better service. There website also does not you add your own review, which I assume its because those reviews are all made up.
This day spa is a perfect place to get pampered! I get my hair, nails and toes done and I love the ladies who do them every month: Kim, my hair stylist for 25 years...is awesome!!! She's super sweet and I get lots of compliments all the time. She's great at layering my hair, coloring my hair (and I went through some phases in my life! lol), styling hairdos for weddings or special events, and even perms...yes perms (remember those spiral days?!...yup that was me)!!! Now...I just keep it simple with layers and coloring...and she does it right and thorough too. Leanne, my manicurist, is also very sweet and friendly, and I get shellac french manicures from her. They lasts 3 weeks if not more. Hannah does my toes while Leanne does my manicure. Hannah gives excellent french pedicure. They last forever it seems! I love these ladies...they take care of me ever month :) I highly recommend them!!!
I went in for a manicure/pedicure and had shellac polish on my toes. The manicurist said that it would be an extra $5 to remove the shellac (pretty standard). She proceed to try and physically file the polish off (which hurt as she was also filing off my cuticles). I asked her to stop and tried to explain to her as nicely as I could that the standard way shellac is removed is by wrapping the nail in acetone for 5 minutes. The manager was called over because my manicurist did not speak very much English. The manager suggested that I "go back to where I had the shellac done for them to remove the polish, then come back for my manicure and pedicure". I asked why then they would charge me $5 to remove it? Both the manager and the manicurist walked away and I sat in the chair waiting for someone for another 15 minutes- at that point I walked out.