Tierrasanta Veterinary Hospital
10799 Tierrasanta Blvd, San Diego, CA 92124
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02/14/2009Provided by Citysearch -
When I was looking for a vet and I went to many. No other Vet but Dr. Luke did a full exam on my pets. Dr. Luke and staff educated me on what I could do better to help keep my pets healthy and happy. #1 and foremost that they stressed is taking care of my pets teeth. They have many products that help me to keep my pets mouth clean and healthy. Dr. Luke always talks in terms that I can understand and even draws pictures to help me understand. I think that she is a great vet and I love the staff too. Very caring and fun. I would recommend Dr. Luke and her staff to anyone that is serious about the Vet care for their pet.
I was referred by county for low cost spay for my dog. I liked that they gave me options that were not part of the discount spay program, and I got to pick what I wanted. the tech talked a little too fast but everything was written out. I liked the follow up phone call the next day just to see how my dog was doing. I paid a little more than the discount spay program price, but I chose to add on from the choices she gave me. Dr. Luke was great. Staff, slow down when you talk, please.
I have been taking my dog to TSV for three years and they are wonderful. They know me and my dog Gus by name and they always take the time to explain prices and care. The people giving bad reviews were not paying attention when things were being explained. Having a pet is expensive, and taking good care of your pet is part of being a good owner.
They did a great job with my aggressive dog - she let them treat her without even a growl, even getting her sore paw examined and getting her shots, which she normally needs a muzzle for. My dog was a shelter rescue and usually doesn't let other people touch her, but she warmed right up to them. Friendly people, knew what they were doing, and my dog could tell they cared about her. I'd go back!
I adopted a stray kitten and took it in to Dr. Luke. She and her staff made sure I understood everything I would need to know to care for my new pet. They let me know I wouldn't have to vaccinate my cat every year that I could do a simple blood test to see if it needed vaccines after its kitten series was done. They tested him for Leukemia so I wouldn't find out after I fell in love with him that he was already infected with a disease that is incurable. They neutered him. They placed a microchip so that he could be found if he ever got outside even though I will be keeping him indoors. Turns out he does try to sneak by when I go through a door. I'm delighted with the service and care they gave to my new kitten.
Did you give a written list of things you wanted to be done by the vet? If that was done, I'm sure they would have followed what you wanted and called you if they found something different. I don't have any problems with this vet and I know they present an estimate for services. Did your friend know what you wanted the hospital to do? Did your friend tell anyone how much was authorized to spend? How can you blame a hospital for doing their job? If you did have a list of things you wanted and gave them to the hospital in writing then yes, I think it warrants some discussion. I know that after an exam sometimes what I want vs what is wrong with my pet don't always match. I went in for a neuter and they found that my dog didn't have two of what they needed to neuter him and the surgery to find the other one cost more than a routine neuter. They presented me with an estimate which included pre-surgical bloodwork and a microchip as I didn't think of that and they educated me on the reason why people should microchip their pets and have pre-surgical bloodwork. It turned out that my pet has a problem with its liver and they needed to do their anesthetic differently because the other way could have given my pet some difficulty. I don't know the medical terms but I was shown the bloodwork and saw the high values so I'm glad that I took their advice and had these procedures done. I don't have DVM after my name and I have to trust that the Doctor is doing what is in the best interest of my pet. I love the service that I received at Tierrasanta Veterinary Hospital and would recommend them to anyone.
I just love Tierrasanta Vet Hospital. When I have my appointment Dr. Luke always does a complete exam. She checks the ears, eyes, heart, teeth, etc. It actually saves me money in the end because she catches problems before they become huge expensive problems. As for the cost of care? It's in line with other vet offices in the area. Pets are a part of my family and I carry insurace on them to help defray the cost of care. They even file my insurance claims for me so that I can get the most from my insurance. My pets love it at Tierrasanta and I love the staff and couldn't even begin to think of going anywhere else.
We have had problems boarding our pets here. Everytime we've boarded out pets here, we received a call mid-way through the boarding to say that there is some problem that requires medical attention. And of course, that ends up requiring an extra $400-$1000 to remedy.
It is a small boarding facility but somehow, toys, blankets, etc. end up lost and never seen again.
For boarding, I would recommend somewhere like Dogs in the City or The Animal Keeper.