In mybook® Travel Collection (edit)

Added to your travel collection.
Removed from mybook!

We took this business out of your travel collection.

General Info
Founded in 1947, National Car Rental is a privately held company that works to serve the vehicle rental needs of airport travelers throughout the United States, Canada, Mexico, the Caribbean and Latin America. It has been the official car rental company of PGA Tour and Champions Tour since 1994. The company offers several makes and models of cars, vans and sport utility vehicles on a rental basis for its clients. It provides online reservation options for pickup and drop-off services. National Car Rental is a member of the National Business Travelers Association and the American Society of Travel Agents. It works in partnerships with several hospitality and air travel companies, including British Airways, Hawaiian Airlines, United Airlines, Alaska Airlines, Etihad Guest and Hilton Hotels Corporation. Additionally, the company maintains the Emerald Club, which is its frequent renter program that includes special offers, travel discounts and exclusive reservation services for members.
Hours

Regular Hours

Extra Phones

Phone: (619) 291-4870

Phone: (619) 497-6760

Fax: (619) 291-4870

TollFree: (800) 782-4064

TollFree: (877) 365-6591

Payment method
discover, amex, master card, visa
Neighborhoods
Midway District, Western San Diego
Categories
Car Rental, Truck Rental, Trailer Renting & Leasing

COUPONS & DEALS

No coupons available

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Charles J.

02/10/2017

Overall
Selection
Service

I enjoy the experience with National mostly because of the time saved in renting a car and getting underway while other people are still waiting in line at other rental agencies. I upgraded and dropped off the car at another site without any problems or extra fees. We were treated like a royalty at both sites.

David H.

01/23/2017

Overall
Selection
Service

I arrived at about 8 PM on Tuesday, January 17 at the Rental Car Facility at San Diego Airport with a National Car Rental reservation. I am an Executive Club member but usually pick a car from the Emerald Aisle to get a reasonable size car (e.g., Nissan Altima) instead of a big car or SUV. On this occasion, the Emerald Aisle was empty but there was one Nissan Altima in the Executive Aisle; clearly I grabbed it and left for my hotel. The check-out was quick and easy, as is usually the case with National. The next morning, I "discovered" that the car was brand new. It had 5 miles on it when I left airport rental facility. When I turned it in, it had 43 miles on it. The man who checked me in was as pleasant and helpful as he could be. Among other things, because the gas tank still said full, he did not add a gasoline charge. The final bill was within 4 cents of the estimate in my reservation e-mail. It is hard to imagine a more pleasant car rental experience. I will certainly continue to rent from National at San Diego Airport in the future.

Jane U.

01/09/2017

Overall

National is my favorite rental car agency because I get to pick what car I want to drive. The return process is always fast and easy as is the pick up. Great company. Employees are always friendly as well.

Terri J.

01/05/2017

Overall
Selection

Very limited cars on Emerald Isle and car had a bunch of duct tape residue on doors and trunk...really looked like a very second rate rental.

Mahesh P.

12/28/2016

Overall
Selection
Service

The San Diego National Car Rental center has an extremely friendly, courteous service. The counter service professionalism is impressed me.

Randy M.

11/24/2016

Overall

I rent from National about 120+ days a year and have been an Emerald member for almost 10 years. They have always provided superlative service and make it easy to pick-up your rental. Now, if the hotels and airlines can make their service match, traveling would be a breeze!

David H.

11/14/2016

Overall
Selection
Service

I love the efficiency I experienced in this car rental process! Went straight to the rental site, didn't have to sign/initial 40 lines on a form, was sent straight to pick from a huge selection of really nice mid-sized cars (no Hugos!) including Dodge Chargers! Drove the car to the exit, checked out and was out of there in literally 5 minutes. When we dropped it off, I opened my door and a man handed me my receipt and said, "Have a great day!" Best car rental experience I've ever had.

Mukesh G.

11/08/2016

Overall
Selection
Service

I have switched from Hertz about 2 years ago and I am extremely happy with my decision. Great work guys. Keep it up and appreciate your service.

Kurt A.

10/17/2016

Overall
Selection
Service

National usually has a good selection of cars for the Emerald Club, including small SUVs, mini-vans, sedans, and most recently pickups (love that). Cars are like new, but it helps to check it out before driving off. Little things like windows that need cleaning can drive me crazy. The people are always friendly and helpful.

Rebecca G.

10/13/2016

Overall

This was my first experience using National. I did not know how to use the Emerald Club. The person at the rental aisle just pointed to 2 cars and said, "Pick one". The car had a rattle in the vent or radio speaker that was annoying. The handle in the front door had black grease in it and I had to put a kleenex in the well so I didn't have a sticky hand each time I opened and closed the door. I was not impressed with the car and it was supposedly an upgrade.

Todd G.

10/11/2016

Overall
Selection
Service

Always use National as they're the corporate approved vendor. I love being a member of Emerald Aisle; the quickness and professionalism is a great timesaver. On my recent trip to San Diego I used National and my only complaint was the car smelled like a bologna sandwich. It wasn't too bad on Day 1, but on Day 5 the car really stunk. Looked everywhere and found nothing.

Neil F.

10/06/2016

Overall
Selection
Service

Rental was very smooth; our SUV was immaculate and brand new. Service advisor gave us free Emerald upgrade.

Rocco C.

09/13/2016

Overall
Selection
Service

Went to the Emerald Aisle and all the cars were gone. It was nice to be automatically upgraded without even asking. Thank you for the wonderful service... and the car was great too.

Ronique M.

09/12/2016

Overall
Selection
Service

I recently visited San Diego California and because of the great business and etiquette Of National Car rental, my visit was a smooth and wonderful experience. thank you for providing great and Quality service. nI highly recommend anybody your service.

Karen H.

09/08/2016

Overall
Selection
Service

This was a business trip. First time I used National Car Rental. Very friendly people, very easy and fast process to pick and return!
I will definitely use on a personal level when needed.

Morris H.

05/18/2016

Overall
Selection
Service

Always plenty of cars, most of the cars have low mileage, variety to choose from, The bill is always exactly as the estimate, no surprises with the bill.

Mike-shirley S.

05/06/2015

Overall

Very good experience with National in San Diego. A nice, clean car of the class we requested was waiting for us; check out was fast. checkin was very fast and easy. the shuttle drivers were very helpful with bags and were very courteous. This is the type of experience that I have come to expect from National!

Chris S.

02/24/2015

Overall

Everything was perfect and smooth - like always. I use National about 40-50 times a year across the continent. Can't beat the ease of the Executive Elite service.

Tony S.

09/23/2014

Overall

My recent rental was very typical. I enjoy being able to pick up my car and drive off using the Emerald Aisle. Car availability has been a problem the last two times I have rented.



This trip I accidently left my expensive sunglasses on the visor in my rental. When I arrived at the airport, I called and explained my loss. Unfortunately, they were not turned in. Was hoping someone with a good heart would have turned them in. My fault I guess.

Bernie M.

08/12/2014

Overall

A great week in the San Diego region began with a pleasant experience at the National Car Rental emerald Club line. I was warmly greeted and helped into a Dodge Charger. The car turned out to be a gem; far above my expectations. It get great mileage and had wonderful acceleration and steering radius. I usually avoid the Dodge cars. Returning was uneventful until I got near the airport in my shuttle bus. Tired after a five day business trip, I left my sport jacket in the auto. I had time to spare but did not relish a ride back to the Rental facility. The Shuttle Bus driver, told the rental dispatcher about my mistake; I was told to standby at the location where he dropped me. Five minutes later, another happy Bus Driver handed over my sport jacket. No problem. My experience was a five star event.

Feedback