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Business Description
Founded in 1947, National Car Rental is a privately held company that works to serve the vehicle rental needs of airport travelers throughout the United States, Canada, Mexico, the Caribbean and Latin America. It has been the official car rental company of PGA Tour and Champions Tour since 1994. The company offers several makes and models of cars, vans and sport utility vehicles on a rental basis for its clients. It provides online reservation options for pickup and drop-off services. National Car Rental is a member of the National Business Travelers Association and the American Society of Travel Agents. It works in partnerships with several hospitality and air travel companies, including British Airways, Hawaiian Airlines, United Airlines, Alaska Airlines, Etihad Guest and Hilton Hotels Corporation. Additionally, the company maintains the Emerald Club, which is its frequent renter program that includes special offers, travel discounts and exclusive reservation services for members.
Hours

Regular Hours

Extra Phones

TollFree: (800) 782-4064

TollFree: (877) 365-6591

TollFree: (888) 826-6890

Payment method
amex, discover, master card, visa
Neighborhoods
Midway District, Western San Diego
Categories
Truck Rental, Car Rental, Trailer Renting & Leasing

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Reviews

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Charles J.

02/10/2017

Overall
Selection
Service

I enjoy the experience with National mostly because of the time saved in renting a car and getting underway while other people are still waiting in line at other rental agencies. I upgraded and dropped off the car at another site without any problems or extra fees. We were treated like a royalty at both sites.

David H.

01/23/2017

Overall
Selection
Service

I arrived at about 8 PM on Tuesday, January 17 at the Rental Car Facility at San Diego Airport with a National Car Rental reservation. I am an Executive Club member but usually pick a car from the Emerald Aisle to get a reasonable size car (e.g., Nissan Altima) instead of a big car or SUV. On this occasion, the Emerald Aisle was empty but there was one Nissan Altima in the Executive Aisle; clearly I grabbed it and left for my hotel. The check-out was quick and easy, as is usually the case with National. The next morning, I "discovered" that the car was brand new. It had 5 miles on it when I left airport rental facility. When I turned it in, it had 43 miles on it. The man who checked me in was as pleasant and helpful as he could be. Among other things, because the gas tank still said full, he did not add a gasoline charge. The final bill was within 4 cents of the estimate in my reservation e-mail. It is hard to imagine a more pleasant car rental experience. I will certainly continue to rent from National at San Diego Airport in the future.

Jane U.

01/09/2017

Overall

National is my favorite rental car agency because I get to pick what car I want to drive. The return process is always fast and easy as is the pick up. Great company. Employees are always friendly as well.

Terri J.

01/05/2017

Overall
Selection

Very limited cars on Emerald Isle and car had a bunch of duct tape residue on doors and trunk...really looked like a very second rate rental.

Mahesh P.

12/28/2016

Overall
Selection
Service

The San Diego National Car Rental center has an extremely friendly, courteous service. The counter service professionalism is impressed me.

Randy M.

11/24/2016

Overall

I rent from National about 120+ days a year and have been an Emerald member for almost 10 years. They have always provided superlative service and make it easy to pick-up your rental. Now, if the hotels and airlines can make their service match, traveling would be a breeze!

David H.

11/14/2016

Overall
Selection
Service

I love the efficiency I experienced in this car rental process! Went straight to the rental site, didn't have to sign/initial 40 lines on a form, was sent straight to pick from a huge selection of really nice mid-sized cars (no Hugos!) including Dodge Chargers! Drove the car to the exit, checked out and was out of there in literally 5 minutes. When we dropped it off, I opened my door and a man handed me my receipt and said, "Have a great day!" Best car rental experience I've ever had.

Mukesh G.

11/08/2016

Overall
Selection
Service

I have switched from Hertz about 2 years ago and I am extremely happy with my decision. Great work guys. Keep it up and appreciate your service.

Kurt A.

10/17/2016

Overall
Selection
Service

National usually has a good selection of cars for the Emerald Club, including small SUVs, mini-vans, sedans, and most recently pickups (love that). Cars are like new, but it helps to check it out before driving off. Little things like windows that need cleaning can drive me crazy. The people are always friendly and helpful.

Rebecca G.

10/13/2016

Overall

This was my first experience using National. I did not know how to use the Emerald Club. The person at the rental aisle just pointed to 2 cars and said, "Pick one". The car had a rattle in the vent or radio speaker that was annoying. The handle in the front door had black grease in it and I had to put a kleenex in the well so I didn't have a sticky hand each time I opened and closed the door. I was not impressed with the car and it was supposedly an upgrade.

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