Marvin K. Brown Cadillac Buick Gmc Truck
1441 Camino Del Rio S, San Diego, CA 92108
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Went in for final service and they didn't do anything. Kept my 2014 gmc Sierra all terrain all day and didn't do anything at all. Then one day I checked oil and it was almost empty. Went back to gmc and they said they forgot to work on it last time. But no my alignment is off and my brakes were wearing unevenly. 600 dollars later I need new tires to because of alignment issues. All could have been avoided if they would have done the job right the first time. In total I ended up spending 1300 for their lack of professionalism. Myself, family and my employees drive new trucks from gmc. Guess they don't appreciate loyalty. Once they sell you a car you're trash to them..
12/20/2009Provided by Citysearch -
I spent over $6,000 at this place only to be treated like a second class person. The first time, I seont over $4,000 for a transmission, when I picked it up a week later, the car died two miles down the road. A guy from MKB came out, tap something at my engine with a hammer and told me I was good to go. WHAT????? After all tbhat money to hit my engine with hammer and tell me I am goood to go???? The transmissio n failed completely later that night and it wasn't until I demanded it, did they give me a rental car, and the shuttle to pick me up. The transmission they put in was no good, so I had to wait another week for another one, while it was there, I had them do otherr things like fix the coolant leak. After I got the car, just for the hell of it, I checked the coolant level, I mean I shouldn't have to right? I just spent another 2,000 to get the coolant leak fixed certainly they topped off the reservoir, right? Wrong. It was bone dry, the guy at MKB told me there must have been an air lock. PLEASE, I wasn't born yesterday. They say they have this so and so check point inspection but I had no coolant and my tires were low, not to mention grease smudges on my leather.
I spent over 6,000 at this place and I will NEVER return. I didn't feel I got my money's worth.