Jiffy LubeAdd to Favorites
5813 El Cajon BlvdSan Diego, CA 92115Map & Directions
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Please contact the business for updated hours/services due to the COVID-19 advisory.
|Mon - Thu:|
Services: Oil Change
(THIS PLACE IS BAD - WORST PLACE I HAVE EVER BEEN, THEY DID WORK TO MY CAR THAT WAS NOWHERE IN THE $700 RANGE OF MECHANICS,)
THAT WAS ME AND HOW I FELT ONCE LEAVING JIFFY LUBE AFTER HAVING WORK DONE. I WILL NOW AND FOREVER RETRACT THOSE WORDS ABOUT THE INTEGRITY OF THIS JIFFY LUBE, I RECEIVED A CALL FROM MANAGER ALBERT EXPRESSING HIS SYMPATHY FOR MY EXPERIENCE AND ADDRESSING ANYTHING HE CAN DO TO RECTIFY THE SITUATION AND MY FEELINGS TOWARDS THIS JIFFY LUBE, DESPITE THE WAY I FELT AND EXPRESSED ABOUT THIS BUSINESS I DID NOT ONCE SAY THE WORK DONE WAS BAD. I CAN SAY IT WAS QUICK 30-45 MINUTES I CAN ALSO SAY I HAVEN'T HAD ANY MECHANICAL PROBLEMS WITH THE WORK. THE ONE THING THAT WAS LACKING ON THAT DAY I HAD MY CAR SERVICED WAS GIVING WHEN ALBERT CALLED ME AND SPOKE TO ME AS IF HE WAS A CUSTOMER NOT WANTING TO LOSE A CUSTOMER OVER A ONE-TIME EXPERIENCE. WHATEVER A COMPANY DOES TO A CUSTOMER CAN ONLY DAMAGE OR EXPAND THE BUSINESS, DESPITE WHAT I SAID IN A RAGE. I WILL SAY THAT THIS JIFFY LUBE ON EL CAJON BLVD VALUES THERE INTEGRITY BACKS UP THEIR WORK. YOU CAN BE THE BEST AT SOMETHING BUT WITHOUT INTEGRITY AND AS "DO RIGHT" CONSCIOUS, YOUR SERVICES ARE USUAL. RECEIVING A CALL FROM MANAGEMENT ABOUT MY DISCOMFORT AND MANAGEMENT WORKING TO RECTIFY IT IS "EXCEPTIONAL CUSTOMER SERVICE" TO ME AND I APPRECIATE THAT KIND OF BUSINESS
This location near SDSU gave me excellent service. My car got taken care of quick and it couldnt have been easier. The employees there were very knowledgeable and explained every detail on maintaining my car. I was only there for 20 minutes although they had several other cars in the service bays. I would recommend this location to anyone in the area for a quick and easy oil change. They do more than just an oil change, they even vaccumed my car!!