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General Info
Honda Mission Valley is an automobile dealership that sells and services new and pre-owned vehicles. It is one of the leading Honda dealers in San Diego County in California. The dealership s new inventory includes various models from Honda, such as the Accord, Civic, Odyssey, Pilot and Ridgeline. Honda Mission Valley offers a range of convertibles, sedans, trucks, vans, wagons and sport utility vehicles. Its pre-owned inventory features models from Audi, Cadillac, Chevrolet, Hyundai, Ford, Mazda, Nissan, Pontiac, Suzuki and Toyota. The dealership provides financing options through third-party lenders. Honda Mission Valley maintains a service department that offers various repair and maintenance solutions. It also operates a parts department that provides a variety of vehicle parts and accessories.
Hours
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Brands
Chevrolet,Chrysler,Dodge,Ford,GMc, DCH Auto Group
Payment method
financing available
Neighborhoods
Grantville, Eastern San Diego
Other Emails

Categories
New Car Dealers, Automobile Parts & Supplies, Used Car Dealers, Auto Repair & Service, Brake Repair, New Truck Dealers, Automobile Leasing, Automobile Accessories
Other Information

Parking: Lot

COUPONS & DEALS

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Reviews

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Juvencio A.

07/17/2015

Overall

"Typical used car dealership"



After closing a sale on a used Honda Civic the xxxx bags tell my daughter " this car only comes with one key " ? we'll call you tomorrow if we find another key ! , of course these dirt bags did not call. 'When my daughter called she was told it would cost $ 85 for the key and $ 115 to program the key ! Complete xxxx bags at DCH Honda lead by the king of xxxx "Todd " the so called manager. Ignore Todd call New Jersey they will deal with " Todd" Go to Ball Honda, Mossy Honda, Poway Honda, Pacific Honda, Fuller Honda, Tipton Honda, all offered to program the key for free !

gregory_a

11/09/2011

Overall
This is the car dealership you...

Worst Honda Service Department EVER! This is the car dealership you were always warned about to avoid! Unethical sales practices and dishonesty when confronted about it. I always used to have my car serviced at Honda dealerships and mistakenly believed they were more ethical than independent facilities. When I moved to San Diego, I needed my car serviced so I went to Honda Mission Valley. Big mistake! I needed new brake pads and they tacked on extra fees such as "machining the rotors" without my consent. Apparently they do this often. I did not not sign any authorization form for anything until after the job was complete, meaning they could have tacked on anything. I tried to resolved the issue with the BBB and Honda Mission Valley flat out lied and distorted information. They tried to offer me a full credit of the refund I was requesting or a drastically reduced cash refund. No way would I ever go back to their facility and the refund offered was a joke, so I declined both. There are many other more honest and ethical Honda service facilities out there. Save your money and avoid Honda MIssion Valley at all costs.

Greg W A

11/09/2011

Provided by Citysearch - 
Overall
Worst Honda Service Department!

This is the car dealership you were always warned about to avoid! Unethical sales practices and dishonesty when confronted about it. I always used to have my car serviced at Honda dealerships and mistakenly believed they were more ethical than independent facilities. When I moved to San Diego, I needed my car serviced so I went to Honda Mission Valley. Big mistake! I needed new brake pads and they tacked on extra fees such as ""machining the rotors"" without my consent. Apparently they do this often. I did not not sign any authorization form for anything until after the job was complete, meaning they could have tacked on anything. I tried to resolved the issue with the BBB and Honda Mission Valley flat out lied and distorted information. They tried to offer me a full credit of the refund I was requesting or a drastically reduced cash refund. No way would I ever go back to their facility and the refund offered was a joke, so I declined both. There are many other more honest and ethical Honda service facilities out there. Save your money and avoid Honda MIssion Valley at all costs.

Tiggertoy

07/12/2010

Provided by Citysearch - 
Overall
Best Service Department, especially with Daniel Dees

We own 2 Hondas, including a Ridgeline and I go there 15 miles outside of my neighborhood to get them serviced. I only deal with Daniel Dees and he is someone I wish all service people would take after. He has resolved all our issues with our hondas routine or otherwise.

NataliaH

03/26/2010

Provided by Citysearch - 
Overall
Horrible customer Service

Horrible customer service.
I purchased a CR-V on March 09. A few weeks after the purchase, it started producing a very loud rattling noise every time I started the engine. I took it twice to the Dealership and they couldn't figure out the reason of the noise. The third time they dismantled the engine and ""fixed"" it. My husband picked it up and a few blocks later the CR-V started blowing smoke and went dead. It was towed and when we talked to the mechanic the next day he treated us very ,very, very disrespectfully.
We asked for a new vehicle or a refund of the purchase price, since the CR-V was just a couple of months old , it had a major engine problem and I didn't feel safe driving it. . The ""manager"" told me that they couldn't take the vehicle back because they would have to re-sell it at a loss.
In other words, I had to take the loss of a defective product, of the several hours missed at work and several repairs done by other mechanic.
I am not so mad at the vehicle being defective. I am really upset at the manner the whole situation was managed.
I'll never own a Honda again.

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