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General Info

Ed Benjamin and Sons Jewelers is San Diego's most trusted jewelry store. Benjamin Jewelers was established in San Diego, California back in 1948 and now conveniently located in the heart of Mission Valley San diego.  At Benjamin Jewelers, we specialize in diamond engagement rings, fine jewelery, and quality watches. We carry one-of-a-kind pieces that are as unique in design as they are in craftsmanship. We have a full stock of engagement rings, wedding bands, anniversary rings, diamond necklaces, diamond tennis bracelets, mens bracelets, loose diamonds and a full line of quality time pieces. Our watch line includes Rolex, pre-owned Rolex, Concord, Piaget, and many more... Our master jewelers are second-to-none! If you can dream it, we can create it! We also offer a full range of jewelery restoration and watch repairs.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Mon - Fri 10:00 am - 6:00 pm, Sat 10:30 am - 5:00 pm
Extra Phones

Fax: (619) 298-5467

Services/Products

Diamond engagement  ring specialst. Also we carry fine watches. Benjamin Jewelers has a complete jewelry and watch repair facility. Whether you need full restoration or just a watch battery, we are here to serve you.

 

 

Brands
Cartiet. Piaget, Concord, Omega, Rolex, Tag, and more
Payment method
all major credit cards, check, debit
Neighborhoods
Mission Valley East, Eastern San Diego
Accreditation

BBB

Categories
Watches, Jewelers, Jewelry Designers, Jewelry Repairing, Jewelry Appraisers, Watch Repair

COUPONS & DEALS

No coupons available

Reviews

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Mrs Smith

09/01/2009

Provided by Citysearch - 
Overall
Don't Trust Ed Benjamin & Sons Jewlers

In September of 1999 my husband and I ordered and bought our platinum wedding rings from Ed Benjamin & Sons Jewelers in San Diego, CA. We picked up our rings and from there we headed straight to Las Vegas to get married. We tied the knot approximately two days later on September 4, 1999.

Here we are 10 years later, September 1, 2009. The big 10th anniversary is almost here. I decided I better get my ring checked and cleaned since 10 years has elapsed. I went to a jeweler in Santee for this service. The jeweler proceeded to tell me that white gold tends to yellow as it ages and for $40-$45 a coating can be applied that will make it look new again. That’s when the alarm went off in my head and I said “Come again? Did you just say white gold? This is supposed to be platinum, not white gold.” The jeweler says “No. It’s definitely white gold.” The jeweler asked what I had originally paid and was horrified by the amount. I paid just over $1,000 for my ring alone. I ran straight home got my husbands ring and went back. If mine wasn’t what we paid for then chances are his wasn’t either. I was right. His is white gold too. Now, I know what you’re thinking. “What do the markings on the inside of the ring say?” My ring did not, does not and has never had any markings on the inside. Strange isn’t it? What did I know? I was 22 years-old at the time of purchase. My husbands ring, on the other hand, says 14k but has 3 little letters after which, according to Ed Benjamin & Sons at the time of purchase, told us that meant it was platinum. Like I said, what did we know? We were 22 year-old kids.

I know jewelers keep a log of the jewelry they sell but most do not go beyond 10 years. I called trying to secure the records of our purchase. I was told there is no record of it. According to the manager at Ed Benjamin & Sons, theirs do not go back more than 7 years. (Funny since the girl on the phone told me 8-10 years) I went to Ed Benjamin & Sons today knowing that I didn’t have much of a leg to stand on. It is 10 years later and I can not find the receipt. I reiterated the above story to the manager. The manager at Ed Benjamin & Sons confirmed that my ring is in fact white gold. He disputed that I even purchased platinum because there is an obvious weight difference between the two. (How would we have known that?) He all but called me a liar. No apology. Nothing. Just a bunch of ‘too bad so sad’ type comments. I was very upset and tears were beginning to erupt as I left their store.

A little piece of me understands the managers concerns. I mean this is platinum we’re talking about but…..I just want what we paid for 10 years ago. We chose platinum because it’s the strongest/hardest type of gold. We chose it to represent the strength of our relationship and the everlasting love we feel for each other. What was originally a symbol of our marriage is now a reminder of how we were lied to and taken advantage of by a company who considers themselves to be “San Diego's Most Trusted Source in Jewelry Since 1948” (As shown on their website)

So do the right thing, Ed Benjamin & Sons, and give us what we paid for!

deborahpotter

07/22/2009

Overall
Very satisfied

The store is beautifully laid out with displays of jewelry. It is also very clean and the service is exceptional. Also the store is in a great location with easy access from the interstate highway 8. I highly recommend them as your number one choice in jewelry.

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