Cox Auto Service
5782 Miramar Rd, San Diego, CA 92121
6193687936: (619) 368-7936
Brands Serviced: Lexus, Ford, Acura, Infiniti, Hyundai, Nissan, Mazda, Kia, Toyota, Subaru, Mitsubishi, Scion, Honda
Appointment Needed: Yes
Services: Oil Change and Car Care Service, Brake Repair, General Auto Repair & Service, Suspension, Shocks & Struts Repair & Replacement Services, A/C Repair Services, Electrical Services, Transmission Services, Electronic Services, Internal Engine Services, Engine and Head Gasket Repair & Service, Towing, Timing Belt Replacement and Repair Service, Miscellaneous Services, Import and Foreign Car Repair Services, Fleet Brakes, Drive Train, Electrical, Engine Work, Front End, Suspension Work, Wheel End, Computer Diagnostic, Domestic Car Repair
No coupons available
07/01/2011Provided by Citysearch -
I took the 01 Lexus ES300 to Cox Auto Service yesterday to replace the rear brakes and to get a brake fluid flush. Tony, the owner, was very enthusiastic and seemed like a great guy.
In short, go there to get your brakes replaced if you have a non ""luxury"" vehicle, but don't go there for a brake fluid flush.
He estimated $150 for brakes ($75 pads, $75 labor) and $55 for the flush. Then things kinda got wonky. Their website has a coupon - $100 to install new pads, but he said the price was still $150, that he had already put the deduction in there and then haphazardly threw out $250 as the price without that coupon. I asked him why it wasn't $100, and he said it was because Lexus was a luxury vehicle. I accepted that answer.
But I went home and did some checking: I feel the $50 extra charge for a ""luxury vehicle"" was bull. The brake pads they used ""BrakeBest"" was available online for $28! And the exact same brake pads can also be used in a 01 Toyota Camry (to all those who didn't know, Lexus is a division of Toyota) which is definitely not a luxury vehicle.
Replacing the pads took 30 minutes, pop the wheel, take off a bolt from the caliper, reset the piston, swap the pads - standard in almost every car, nothing special, nothing meriting charging extra.
But you know what, that price isn't too horrible, I was getting quotes up to $240 for just the rear brakes from other places. For $150, the atmosphere was friendly and my mechanic, Al was awesome.
However, I called ""The Pit Stop"" and they quoted me $145, $55 for pads, $90 labor - might be a place to look into in the future.
As for the brake fluid flush, that was a total rip off. It wasn't a ""flush"" at all. I expected them to open the bleeder valves and ""flush"" the old fluid out...nope, all they did was use a rubber bulb, something like a turkey baster, and suck out as much of the old fluid as they could and then fill it with new brake fluid. I could have done the same thing for $15, the cost of brake fluid.
What I was after was a complete flush of the old fluid, and that's what I assumed I would get, but that's what you get for assuming. ""The Pit Stop"" quoted me $45 labor + $15 fluid for a real flush where they jack up the car, open the bleeder valves and really drain out all the old fluid. For $5 more, I would go there.
Oh, and another thing, I didn't get my 10% student discount, or if I did, I didn't know about it...
Would I recommend the place? Like I said, go there to get your brakes replaced if you have a non ""luxury"" vehicle, but don't go there for a brake fluid flush.
Win me over and I wouldn't mind whatever the price may be in exchange for a good relationship. However, next time, I think I will try out ""The Pit Stop"", but if I do return to Cox, it'll be for their friendly service and their awesome mechanic Al.
09/19/2009Provided by Citysearch -
I challenge this guy who is claims that he was taken by Cox Auto Service. The guys at Cox Auto Service, are very nice & honest..
Produce an invoice from Cox Auto Service, to show that you been in Cox Auto Service. If they are in error, they will make it right, or they will refund your money.
08/08/2009Provided by Citysearch -
Took my car for AC diagnosis and repair. No diagnosis was done and I was told to replace the climate control unit and was given an estimate of $300.
I took the same vehicle to the dealer and after further inspection, they found out that it was a blown fuse. I do not recommend this place AT ALL. I am not sure how this place can get such good reviews unless they write the reviews themselves off course :-).
03/09/2009Provided by Citysearch -
My car, 2002 Mercedes C230 brakes was squeaking, and eventually start grinding. I went to Fire Stone for inspection. they gave me an estimate of $1,200. for my brakes. they were going to change every thing in my brake system. I saw Cox auto service in the same shopping center. I took my car to them for brake inspection. Cox auto Service, only recommended front Brake pads, front rotors, rear brake pads, lubing all four calipers sliding pins, and flush brake fluid. Estimate $750.00
I was amazed with the difference in the prices and repairs. I went to my dealer, they recommended front brake pads, rotors, rear pads, and rotors, and flush my brake fluid.Estimate $1,350.
I went back to Cox Auto service. they fixed my brakes for $750.00 and they gave me 24 month or 24,000 miles warranty. My car brakes works great, no noise. I really appreciate these guys. They are great.
03/05/2009Provided by Citysearch -
My car broke down on the freeway, I called goog411, and got the phone number for cox auto service. I called and spoke with Tony. He sent a tow truck with in 25 minutes, inspected my car. My water pump was leaking and caused over heating. the next day, they replaced my Water pump and inspect my car. Thanks God my car engine was not damaged. Total bill $298.92 including towing.
I am very happy with these guys. they are very good, and friendly
I recommend Cox Auto Service To my friends and family .
My car broke down on miramar road, I called Google411 and asked for nearest auto repair shop. I got three listings.
I called the first two, I was not convened with the service writer. I finally called Cox Auto Service, I spoke with Mr. Tony Atta, and I told him my car trouble. He offered me free towing up to five miles, and free check up of my car. they sent the tow truck with in 25 minutes, they check my car and they found out that my car had a broken timing belt.
They dropped me home, and the next day my car was fixed, and the total bill was under $300.00
I thought i may have to buy a new car or who know what the damage would be.
I will be a regular customer to Cox Auto service, although my house is about 25 miles away from Cox Auto Service.
I recommend these guy to every one.