I had an iPhone that is not charging anymore. I know somebody who does phone repairs, and he said that would cost me 100. I wanted to have a second opinion about it. I visited Fones and they told me that it would only cost 20 to 25. It is not only that they have an affordable price, but they will get it done as soon as possible. Excellent service!
When you find a great retailer I love to share my experiences. Sara and her colleague were exceptional in their business standards today! She went above and beyond to help me during a most stressful time as my business phone went down. She not only got me backvup and going again in minutes but engaged with my 2 year old who was getting antsy during the rush of the day. Their engaging customer service has made me confirm this is MY choice to place my business and personal needs of service. Just a great job done and I highly recommend their service and their prices cant be beat. Although I would pay more for great service, here i get it all! Thank you to you and your team! CHEERS!
I'd give no stars if I could. Total ripoff, liars, thugs and horrible customer service. Went to get iphone 4s screen replaced. When I got it back the top portion wasn't working, I pressed that top portion lightly and the screen cracked. Called the shop, spoke with Lisa, told me to meet her at the shop at 1, this was a Saturday. I got there before 1 and they were already closed. Sunday passed and they were closed. Btw, Lisa acted like she barely spoke English. I went back there Monday and I spoke with their technician, kept saying he's not authorized to change anything without speaking to Lisa and kept giving us the runaround. There was another guy working back there who kept staring but said nothing. So we left and later Lisa called and now speaks good English and says to bring the phone back in the shop because they want to see if it's been dropped. We went there and obviously there's no evidence of a drop but now they're saying well it can still have been drop and there be no evidence. She says we both must take a loss and she'll charge me $30 to replace another one. I said no because I already paid their original 50 to replace it the first time that they did wrong. She storms off and now the guy that was sitting and staring the whole time comes up and talks in a threatening manner. I will never go back nor would I ever recommend this crooked business.
Top Notch service...could not have been easier. I was amazed that I had a new screen in less than 5 minutes and it was so affordable. The technician was very pleasant...I would highly recommend!
Fones Gone Wild ROCKS! Fixed my damn galaxy after my screen smashed (the car did it, not me!) got in and out in no time, got me a free cover so next time it won't happen (hopefully) hope that this guys will grow, we need more stores like wilds here in san d. top notch! surfs up Bomes!
Went with my family to Sea world, my youngest son decided that my iPhone needs a shower, anyway, long story short, found Fones Gone Wild on yelp, the guy had great reviews, gave me the Emergency service, picked up the phone same day working like new! Thank you guys, wishing you the best, Great customer service!
Awsome deals Found my battery as well there
These guys were fast and much cheaper than the phone company stores. I've sent 8 of my coworkers to irepairsandiego, all of them thanked me. Coach Scott. Saint Katherine College
If you don't mind being misled, lied to in your face, and ripped off, then do business here. This is by far the worst customer service experience that I have ever had and they don't deserve the one star I gave them. In addition to that, I truly feel that they take advantage of elderly customers as my mother was lied to from day one and talked into a mobile internet service when she doesn't even need that and never uses the internet away from her house. That happens to be the only internet service for computers that they provide. Should have stayed with Time Warner. She was talked into a wireless internet service and never told that it came with only 2 gigabytes per month which was exceeded of course. When we approached the store, we were told they would take the overage charge off and we would see it in 2-3 weeks. Well that was over two months ago. And then we were told 4-6 weeks and not anything yet. And then the following month another overage charge and we went in and same thing. And the worst thing is that we were told several times that they would call us back and they never did. And then I was told that they did call and left messages and I thought it may have been the other phone but checked all the numbers and they lied to me, they never called! Not only are we currently out several hundred dollars but lost our email account which we were told that we would not and each time we go in there to bring up the continuous issues, they disappear. We give them a phone number to call and NOTHING. AVOID THIS PLACE!
The best cell phone repair service in San Diego