Fabulous experience! Great service and price. Will rent from them again! 5 mins from airport and provide easy transport to and from.
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I had a rental reserved elseware but was treated rudely. Another rental company at the airport called San Diego Rent-A-Car and they were able to accommodate me. The car was a couple of years old but ran beautifuly and was easy on gas. The service was friendly. The employees went out of their way to make sure I had a good experience. Next time I fly into San Diego (probably next year) I will make my reservation with them. No need to go anyplace else when they treated me so well.
My last experience in San Diego was very positive. The service agent who helped me was Alex (Alexandra), and she was very courteous and helpful.
You couldn't ask for a car rental company to make it any easier on you when you rent and then turn in a car. We spent less than two minutes at the rental counter. We were then met at the cars by an extremely polite young man to select whatever car we wanted from our car category. He showed us the car, how to work its special features and then went over its condition. We were out of there in 5 minutes. This is what car rental service should be all about.
I enjoy the experience with National mostly because of the time saved in renting a car and getting underway while other people are still waiting in line at other rental agencies. I upgraded and dropped off the car at another site without any problems or extra fees. We were treated like a royalty at both sites.
Edit: they charged me for 250$ from my deposit. And I don't know why.They still owe me $500 deposit. I dropped off the rental 4 weeks ago undamaged, no traffic tickets, no reasons why they should be keeping my deposit.
Reservation process was quick pick up of car was made super easy by having a rep walk me to the car and making sure it was in good shape. He actually switched me to a different car because he found a hubcap that was bent which would make noise on freeway driving,I will definitely rent from enterprise again.
Makes Hertz look like a minor league team. Service spectacular!!!I travel 20-25 days per month to three cities and am changing all my reservations to Enterprise.
Great Service from beginning to end. Pick up was perfect (but its the same for everyone) Service was super virtually no wait, wide selection, friendly staff
Overall good experience,Friendly Employees,Cars in good condition. I would recommend users to experience Enterprise car rental at Airport