This company needs to give some SERIOUS thought about the people they hire to come to your home. Because the technician who came here today spent the entire time on his Bluetooth, using profanity after profanity, in a very loud voice. I was inside my home, and I could easily hear him through the windows dropping "F-bombs" and other thoroughly unprofessional language from at lest 30 feet away. -- Which means my neighbors could easily hear it, too. I don't hire services so they can come to my home and pummel me with their salty language.Antac needs to have a ZERO tolerance policy about bad behaviour in the field. I place the blame for this incident squarely on the shoulders of their President or CEO, because this is what happens when you don't have a firm policy in place about how crucial it is to represent the company in the most professional manner possible. If left unaddressed, then people resort to their lowest level.Just because a tech thinks no one is home, it doesn't mean that someone isn't inside, watching and listening to what's going on, when someone steps onto their property. Every Antac tech should be taught to automatically assume that they are being observed from the moment they pull up in front of the house or business. And if they don't realize that, then the CEO is doing a lousy job of training his staff.Would I ever hire this company again, or recommend them to others? In a word, no.My advice? Choose a company that takes its reputation seriously enough to fire on the spot anyone who makes them look like a bunch of foul-mouthed thugs. Because, if this tech felt comfortable enough to walk all around my home spouting profanities in a loud voice, then he's obviously working for a company that has never laid down the law with it's people about proper employee conduct in public. (And, by the way, the CEO is nowhere to be found on their "About Us" page. That alone tells me something about their corporate responsibility.)
He said this type of treatment is 100% effective for my house. He is very professional and is very clean and neat while in the house. He would not even accept a tip from me even though he offered a complimentary service because I had to wait a day due to his backlog of appointments because of rain. He advised to contact him for any future concerns.
Call him up for all your Pest Control needs. All those big names companies are about money. These guys just want to take care of your property once and for all. Excellent Job at a very affordable price!!!!
Great service!! Very knowledgeable and will help you with whatever you need, he will make sure you are satisfied with the service, he even accommodated me for same day service, now not everyone does that!!! Overall very happy and highly recommended
Technician called back with an appointment for 50 minutes later. He listened to my concerns then sprayed the entire inside and outside for almost 1 hour. He moved furniture and opened all cabinets and doors to spray. He treated my indoor plants and planters and put bait in the kitchen cabinets.
Best consumer service ever. I had the chance to call them twice, first for a carpenter ant infestation in the kids bedroom wall, called him on a Sunday evening very late, he was at my house first thing in the morning. He kept coming back everyday to make sure they where all gone. 2nd time, for a little visitor that came thru our garage... a mouse, he came the same day I called him. He kept calling me every other day, following up on his service, 4 days later our visitor was stuck to a special glue. A week later he showed up at the house, making sure that was the only one, he still put more glue, away form pets and the kids. Great service! Thanks Lee!
Fast response. Handled the problem and follow ups on the job. Very happy. .
All bugs are eliminated! Mr. Lee was very helpful since the beginning. I called several exterminators I found in Google but some of them didn't answer the phone and others were not available. Mr Lee answered right away and he told me what to do before he goes to my house to eliminate these little bugs that were infesting our apartment.
Im a happy customer, will recommend them without any doughts....He is very professional and great customer servicing.
I had just moved into a house and found a big red ant problem which was getting worse by the minute. Not only did they came by in less than 24 hrs but called me to follow up several times after. It's been weeks and I haven't seen any pests anywhere! They know what they are doing and are extremely professional. Prices are extremely fair. Highly highly recommended