If I could give 0 stars I would. Nellie (the owner) came into this family when we were already having family problems. But she has made it way worse. She has lied and instigated tensions that were already present in my family, something I believe is not her business. I am currently living through a hell because of this company. Nellie is the most unprofessional person I have met. She sends caretakers over that she barely knows (no background checks are done on these people). For example, she sent us someone she hadn't even known for a week. Then she sent the wife of someone who was working on her house. All with no background checks being performed. Don't get me started on how she treats her employees. She promises the world when she needs you but then cuts their hours, and their wages when they are no longer useful to her. We have lost three really good caretakers because of the way she treats her employees. But you know who is still here? The one I have personally asked to not be here. She takes no input from the family that she is working for. In fact everytime I call to let her know her employee is late, she makes excuses for them and tells me I should be flexible. I wish my boss would say that if I was late 2 to 3 times a week. I unfortunately have to stay with these services simply because I have no say and the decision making is not made by me. I'm simply here to help take care of my grandparents. Beware, Nellie is a fraud and a sham of a company!As far as the workers themselves go, they are pretty decent, but like I said, they don't last long because of the way the company is run. We've been through at least 5 workers and we're barely going on 5 months with this company. I am looking into reporting this company to the BBB because the truth has to get out there.
Home Plus Caregivers offers the ultimate in professional in home care and companionship for the elderly or disabled. They were recently contracted to help with my grandmother who suffered disabling stroke, but was always adamant that she never wanted to leave her home.We were able make sure that her wishes were granted with the help of Home Plus Caregivers. There have been some difficult times as my grandmother had lost the ability to care for herself and suffered from sight loss, and dementia.Nellie, the business owner, took an active role in assuring all of her care needs were seen to by her staff, and when necessary, by Nellie herself. Thank You Nellie for all of your help and input.