Auggie was a great help. He answered all the questions I had about my phone and my account. Great customer service!
I went to this place to get my son a phone, i waited for like 20 mins, and the girl angel who so call help me,only goal was to make a sale. and when i ask to see the phone the girl won"t let me until she came from the back with the phone, i had to drive to redland corp store, which sent me back to this store on 9th st. i tryed to call the manger laura melendez, who is never there nor returns calls at all. this place is not worth going to unless your paying your bill. i have made three trips to this store twice on the day of sale. told sorry, and i paid $ 109.00 cash and was told it would take up to 14 days for a refund and i would have to wait on a check. really!!! sold me a used broken phone and took my money and just said to bad....
HORRIBLE HORRIBLE HORRIBLE terrible service, they do not have the skills necessary and have NO way to contact corporate office except by Instant Message no way to call or any customer service WEEKS to get a part in WEEKS to repair horrible service look at yelp and other in Riverside itis also horrible so its obviously their training is called the Tech Center...STAY AWAYits incorporated out of Dana Point called Repairs World...Dana Gavin Jordon. Ugh stay far away. really only understand basic tech use 90's instant messaging service for contacting corporate, shipping horribly slow and parts WAY too expensive.
my 72 year old father and blind mother bought a phone from the store about a week ago. he's been having nothing but problems with the phone. Every store he went to told him that the phone he has is unregistered.So in order to solve the problem he went back to the other store, he told the lady about all his problems that he was having with the phone. she then proceeded to call him a liar, when my father got upset being called a liar multiple times and than told him she was not going to replace the defective phone. He than asked for his money back, she then proceeded to call the police. When the police got there she than began to fabricate the story. I went to the store to retain the address, as I walked into the store I was greeted with nothing but rudeness. Mind you I was not with my parents earlier today so she did not know who I was. I was not rude to her.
I love this store. Use it all the time