Overall the best. I usually don't write comments. but this mother fuckers are good. They know what time it is.
My motive behind this review is to share my honest experience with Eddie's Auto and maybe it can help with avoiding dishonesty. I have been a LOYAL CUSTOMER and have brought a lot of business to Eddies shop, from atf services, brakes, coolant system services and more WITHIN A 3 MONTH PERIOD with a few vehicles. Spent just about $4k. Unfortunately, I decided to give a lot of trust to the Shop so I had an ENGINE SWAP service. 2 WEEKS LATER, before I hit the 1st 1K miles I took it in for the 1st oil change, I HAD AN OIL LEAK. I know, it was shocking! I immediately took it in for inspection to Eddies Shop and result was that the REAR MAIN SEAL was leaking which I was then given an ESTIMATED QUOTE of $600 FOR REPAIR BY ALFREDO. Prior to purchase, engine manufactures warranty stated that the warranty did not cover any seal leaks.Alfredo, admitted with witnesses that when the engine arrived at shop, there was a yellow notice stating the same warranty information. which then he recommended to had replaced all gaskets. He apologized and he said that was MY fault for not being there when the engine arrived. I am positive that he acknowledged his error. With time, my oil pan gasket started to leak, front main seal, my water pump gasket. Which since it was overheating I had to pay another $500 for the repair. At this point I was frustrated.Spoke to Eddie, ALFREDO DENIED ABOUT THE YELLOW WARRANTY NOTICE. ...........................READ MORE ON YELP. Hope this helps you determine which Customer Service Advisor to go to.
Experienced technician, who really cares about doing the best for your car and treat you with respect while doing an excellent job for a very reasonable price. Gladly use his services with all my car needs.
They are very courteous, reliable and professional. They rebuild my engine last year and my daughter's transmission last week. They are the cheapest and best in the north san bernardino area. The mechanic's are so good and honest. Keep up the good work. God bless!
Very helpful and trustworthy, I take all my cars there, George the technician, is very kind and is fair in prices, I recommend all my friends and family
I been living in S.B for 36 years and this shop was just opened this year. They are very knowledgeable, courteous, professional and best prices and service in town. Keep up the good work!
These guys at Arrowhead auto repair and smog are some of the most honest mechanics I have had my car work on. I live in San Bernardino and I would not go to any other place expect here. I have referred my friends and family here as well. It you are looking for honesty and a great mechanic then I would recommend this place for all of your auto repair needs.
Great customer service and they took care of my smog in less than 15 minutes.!! I recommend this shop if you want your smog done fast. Very friendly staff! Thanks Steve
One star is much higher than I would rate this business. Made an appointment the previous day for 9am. At 9:30 the business was still closed. I suggest a different smog certification site if you expect customer satisfaction.
Honest, Fast and best deal in town $ 40 out the door for smog. Amazing customer service . ++++++++++++++