San Antonio, TX Wireless Stores

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Helpful Reviews 
Dr Phonez
michaelstigers rated
Nightmare experience made a paperweight!!

THERES NO NIGHTMARE - IT'S ONE OF THOSE DREAMS YOU'LL ALWAYS REMEMBER!!! A GREATMARE!!!If you're in need of a repair for any form of a mobile device (Android WOOHOO), (or even an apple device, YUCK!) you should make Dr.Phonez your one; and only stop!The girls at the front desk - are as nice, professional, and sweet as pecan pie. You'll walk in and be greeted - and even if you have to wait a minute because they're busy giving awesome service to other customers in the lobby (which is always nice and cool - I've been there several times) there's some posh black leather sofa's to sit'll fall right in.You can be assured they're going to take care of your mobile device (trust me, I've been assured - and reassured - and in the end; my results couldn't have been better) - and they guarantee their repairs for a year......if by some reason there is a problem; put your concerns on the manager, Chris - who will take care of your issue...and make sure that its resolved.I brought my LG-P999 - I had a problem with a cracked screen. In the end - my screen was replaced with a part directly from LG (OEM Part - Original Equipment Manufacturer) - and the screen works as good as it did the day that it came out of the box.I recently bought a Samsung GalaxyS Blaze 4G - but since my phone is repaired - I'm back to my LG...If I have any problems in the future with my devices and they can do the repair - this place will be the one and only stop.I made a comment on how good the service was with the girls; and I'm not going to say that Chris is as sweet as a pecan pie (maybe as sweet as a lemon {hehe}) the service he provided was outstanding and his managerial skills came through like a bolt of lightening. Any business that uses him should be greatful - in the end I know that I was.Good job Dr. Phonez - and keep it up!

Sprint Store
Lord R. rated

have been a customer with Sprint for years but have been looking around for another carrier since Sprint refused to grandfather my 5G hotspot in order to keep it unlimited. On April 25, 2014, I went to this location with an attitude. When I arrived, I noticed Verizon was nearby where I was planning to go if I did not get satisfaction at Sprint. To my surprise, I received the best customer service ever from Lead Ruston Scott. Sprint needs to employ more experienced salespersons like Ruston Scott. With his expertise, I was able to upgrade to a new phone, losing my 5GB hotspot, however Ruston was able to get me a free hotspot device which will give me the option to make my monthly bill lower. Sorry Verizon but Ruston saved me a walk to your store, a couple of doors down

Dr Phonez
Cavett M. rated

This happened at the 410 & San Pedro location.I took my phone on Saturday and it was "fixed" within a couple of hours--no problem. I had a broken headphone jack on my iPhone and they replaced the piece. Then that night my phone wouldn't charge and died. Apparently that piece they "fixed" is connected to the charging port. Took it back the next day and had major attitude from the front desk associate, Lauren. Took 4 hours to fix the problem this time. When I came to pick up my phone Lauren was horrible at customer service again. Not someone I would want working at the front counter of my business. Ultimately, it was fixed, but wasted 4 hours on a Sunday w/ bad customer service to get there. Won't go back to that location again.

Sprint Store
A. B. rated

My husband, son, and I went to store to upgrade our phones. Dezirae was very knowledgeable and thorough in explaining our options. Maria, the manager, and Dezirae make an outstanding duo! Immediately recommended that our 2 daughters go here to upgrade their phones. We left as very happy Sprint customers.

Portable Device Fix
Doug A. rated

Had a great experience with these guys today. Prompt and professional would perfectly describe my visit. I was expecting to wait a week to get my phone back but that is not the case with this company they get you back to your device asap. Very pleased i will be coming back in the future.

grrrrrrrrrrrr rated
Ingram mall t-mobile

the guy who worked with me was very helpful. I'm from out of town and was at the mall in need of phone case. the sells clerk informed me of all sells and promotions related to what I needed. wish there were more well trained employees at other t-mobile locations like they are here.

Sprint Store
Samantha U. rated

Absolutely the best Sprint Store. After 3 months and 3 other stores with no results, I came here and was taken care of. No lies, No threats of extra fees, they replaced both our phones and were super friendly. The only place I will go from now on..

Boost Mobile
Denise E. rated

This Boost Mobile, location for personnel are experts with all your boost cellphones and troubleshooting also in detecting any types of problems & questions with concerns. They are all very patient and understanding.

Boost Mobile
D D. rated

Since Boost stores are independently owned, they can charge more. So, make sure you shop around to other places, for a better price. I did and was very pleased that I paid $70 LESS for what I wanted.

Boost Mobile Local by Mehdi Son Ent
Jackie S. rated

This is the best Boost mobile location I have found. The owner also operates this location so everything is done right. He also speaks several languages. Stop trying new locations. Just go see Ron.