Susan from sales is the rudes person at this company and everyone at this company is rude i called to place an order and susan hanged up on me 3 times not once was mean or yelling or rude. Please stay away from SAMUEL GLASS or at least until this Susan gets fired or leaves the company I have to put 1 star to post this review but they don't even deserve that. I'm a handyman and I do commercial work for several big company's here and around San Antonio but I'm going to take my business somewhere else
Ruben was very professional and curtious! Ruben went out of his way to accomodate my needs and made me feel comfortable and secure about the job done to my windshield. Ruben guaranties his work 100% and I recommend Ruben 100%.
3434 Cherry Ridge StSan Antonio, TX 78230
From Business: Auto Glass Repair and Windshield Replacement by trained and certified installers since 1932
8005 Bandera RdSan Antonio, TX 78250
From Business: What does windshield crack repair cost? Windshield repair costs a small fraction of what it would cost to completely replace the windshield! Replacing a windshield on a modern car or SUV will cost hundreds of dollars, even more if it has an antenna, defroster or sensor built in to it. What is the repair going to look like?…
GREAT JOB !!!! CALL MALDONADO AUTO GLASSLOWEST PRICES IN TOWN AND GREAT SERVICES AND FREE MOBLE SERVICES
Contacted Windshieldstogo.com for an install and they contracted Maldonado glass for the install but the installer didn't bring any tools to the install, had the windshield in the back of his pickup truck uncovered and sitting on the bare metal. He rescheduled for the following day but called just before the scheduled install time to reschedule again but wasn't willing to discount the price for my inconvenience of waiting around twice before and told me that I would have to call windshields to go if I wanted a discount on the install. I called them and they gave me a $30 discount and I texted Maldonado glasses installer with the agreed upon install time of 1100 but they didn't respond so I called them but no one answered the call so I left a voicemail. No one showed up at 1100 hours for the install so I waited around 3 times for no shows. Very disappointed at their service and customer handling!
Very poor service, Did a ton of damage to my vehicle then decided to stop answering calls or texts when confronted about the issues. Gave me a number of someone who could repair the damage saying he would cover the costs then went silent. I am weighing my options on bringing Tony Cueller to small claims court or disputing the charge as he misrepresented the quality of service provided. DO NOT USE you will regret it
If it was possible to give zero stars I would. The price I paid was fair, the shop came recommended so I took my car in. I called and the owner, he told me on Saturday they're open from 8-5 and I could bring my car by whenever and have it ready the same day. I took it to the shop, which is located in an unsafe neighborhood. They required I pay for the work up front, in a hurry to be paid. I came back at 4pm on Saturday to get my car, all the lights in the office were off, doors were locked, and the no one would answer the phone numbers they provide on their website. The weird part was, my car was parked out front as if it was ready to be picked up but I had no way to access the keys. The sign posted on the front door stated the hours of operation, said that they close at three on Saturday not five like I was told originally. I found it very odd that my car was sitting out front as it was ready to be picked up but there was no one there to help me. I drove all the way across town to get my spare key and come back thinking that maybe they left it for me to take home since the hours posted stated they were closed on Sundays. When I got back to the shop with my spare key, my car was locked up in the backside of the shop, I was without a car the entire weekend, which is how I work. I went by the shop on Monday to pick up my vehicle, I asked him what happened on Saturday and he let me know that he went to the gun show but he had left my keys inside the vehicle so I could've just taken it. My jaw dropped and I couldn't believe he was serious, my car was open and free to whomever wanted it. That's totally unacceptable in my opinion, it's my personal property left unattended while the owner went to a gun show! So unprofessional and the customer service is horrible. They don't have an answering machine so I couldn't leave a message, no email address to let them know I'm standing outside their shop waiting to pick up the car I've ALREADY PAID FOR. Very shady and poorly run.
Was reffered here by a friend and was told it was also a dealership. The lady hung up on me then called me back private arguing and being extremely rude...i simply said if its not a auto dealership then she could have told me professionally...then refused to give me her name and laughed and said i am the manager. Then proceeded to hang up again.
Had them come out to put in a power slider on my truck. But they didn't want to do it. So I has them put in a solid glass back. They put it in and it came out 2 days later. Tried calling them to come and fix it. They didnt.. don't get scammed people
Great customer service on time for job and can't beat the price the offer. Had my wife's winshield replaced by them and calling them for my own.
Auto Glass On Wheels did a great job was very professional kept my aware of their whereabouts and ETA very fast service and very clean cut guys. Thanks Auto Glass On Wheels we will be recommending y'all to everyone
Great prices and quick service. Aftermarket prices with OEM quality. I went around and around with my insurance co to replace the glass and got them to agree to replace the front windshield on a CR-V at a deductible of $100.00, but needed to schedule a visit from "preferred vendor". I was in and out at Discount in less than an hour for not much more. I was very pleased and don't need to worry about claim affecting my insurance rates.