we are a custom home builder. we submitted the contract to guild mortgage in February; and this is now the first of June with no end in sight !!! we have to call them to get updates after going weeks not hearing nothing. We finally got to the point we told the customer they will have to find a new builder or a new lender. we work with a lot of lenders, and this probably one of the worse. very disappointed to say the least
Major shout out to the Grove Mortgage team for all their hard work and making my first home purchase a great success. Thank you for all the reminder emails, phone calls, and being there in person to support me every step of the way.
I was a first-time homebuyer when I first contacted Terry at Grove Mortgage. I was scarred that a mortgage company was going to take advantage of the fact that I never bought a house before, but Terry took his time to talk me through each step of financing. He explained to me the different programs I could use and the pros and cons to each. I called him at 6:00pm on a Saturday night because I had a question about the appraisal process and he answered his phone and took his time to explain it to me! Even my realtor was shocked about how he was very transparent and updated everyone during the home buying process. Thank you Terry for answering all my questions, even the silly and repeated ones!!!
I went to Help For Home Buyers after being turned away by so many companies due to credit issues. They were helpful and guided me through the whole process from the credit repair to home buying they have it all. You don't have to go several places to buy one house. I would highly recommend there services to all.
I went to Mr Jaime Rivera in Aug 2009. First he told me that we had to fix my credit in order to get an approval. By February 2010 he told me, "We are ready to start looking at houses". I told him I did not wanted to get disappointed and not get approved. He told me, "If I knew I was not going to get you approval, we would not be looking for houses" We started looking for houses in March 2010 and by May 2010 I already had my Home. He worked with me all steps of the way.
They did a very good job at Help For Home Buyers and had very good service. The whole staff was very professional.
Help For Home Buyers has taken care of our residential needs twice now. First when we moved into our home 10 years ago and this last time helping to sell our home so we can begin the build process on our new one. They are with you step-by-step, explain the process, make suggestion in your favor and more. The best part is they're honest. We could have used their financing but our builder was offering better incentives. Instead of making us use their in-house financing, they told us to not use them and use the builder's instead because it would save us a lot of closing costs. I wouldn't go anywhere else!
We worked with a few companies and Realtors, but Jaime and Help for Home Buyers were helpful one hundred percent of the time. Jaime was patient and answered all of our questions. We were new to the home buying process and Jaime was helpful the entire time and made the whole process easy to understand.
I am so pleased to say that I love our very first home. Help for Home Buyers made our dream come true to become home owners. Jaime Rivera went above and beyond for my family, we would look at house at his earliest availability and always made time for us on a daily basis, answered all of our questions and was very helpful along the way. The whole staff from Help for Homebuyers was nice, helpful, professional and friendly. I would recommend Help for Homebuyers to all my family and friends and to any one interested in purchasing a home.
My experience with Help for Home Buyers was great from start to finish. They truly deliver great service from the moment that you walk in, to the advice given to help improve your credit, and finally to getting you into your dream home. Cindy, Jaime, and staff are true professionals who take the time to work with their customers and to explain various options you face as a home buyer. I have already recommended them to friends and will continue to do so.