I was hoping the online reviews of switched locations and last minute canceled lessons were wrong but that is not the case. I tried in earnest to give this place a chance as we dealt with last minute cancels and new instructors mid-season but the final straw was completely discontinuing lessons at the location we had signed up at and then failing to make it right. They refused to offer me a refund for the last two classes that each of my children had had canceled. When I tried to contact them through messages at the office as well as several emails, no response. I finally got a hold of an actual person and filed a complaint and asked to have management call me back. I was told it would be 5-7 business days. We are well past that now and no call! Do not give your money to this company! They have a complete lack of concern for the customer and this type of non-responsiveness is just totally unacceptable and unprofessional!
I love this swim school. I drive 40 miles to take my boys to Love to Swim. They don't just teach kids to swim, they teach safety. It's a very loving environment, and it's year round, so the kids don't get lost in a break. It's a very wonderful school.
522 West 1604 NorthSan Antonio, TX 78251
From Business: At British Swim School, we don't just teach children how to swim. We teach survival skills, love and respect for water and foster abilities that can translate to lifelong enjoyment.
4721 Callaghan RdSan Antonio, TX 78228
From Business: You'll find Green Tree to be a unique club with a wonderful atmosphere, an active membership and an enthusiastic and energetic staff. Facilities include lighted tennis courts, junior Olympic size adult pool and baby pool plus a beautiful four acre picnic area. The club prides itself on all its many tennis programs, its gre…
My daughter has been with SASA for almost a year and I am so very thirlled with her improvement in her overall technique with swimming. We also see a great difference in her at home as well. Her self-esteem is strong and she is proud of who she is. I have seen her commitment to team and family soar under the coaching of Coach Dean and the great assistant coaches as well. We are so very proud to be part of a great family. Highly recommend the programs.
Our daughter is 9-years old now and she has been with the SASA for 8-years. Her development with the SASA has been excellent especially considering we don’t have a pool at home. Our original goal was for her to learn how to swim (freestyle) over a few seasons and then leave; however, once she began the curriculum established by SASA we continued with the program. It’s been outstanding to see her develop her swimming skills (freestyle, backstroke, butterfly, & breaststroke), which led to her trying out and making the SASA swim team last year. Her confidence with the swim team has spilled over with her schools volleyball and softball team.Ray
Coach Dean has done amazing things for SASA sharks. My daughter is becoming an amazing swimmer. First you have to learn the techinique, then comes speed. We are proud to be apart of the San Antonio Swim Academy Sharks family.
This business used to provide great lessons for kiddos, not anymore. They are disorganized, put kiddos in random mixed classes and can't seem to keep instructors at one location. My kiddos have had 6 lessons and with one exception, have had a different instructor each time! There is no continuity. How can they improve if the instructor is different every time? Lessons have been cancelled (1) and location changed (1), class placement changed (2) different instructor (4) all in one session! Ridiculous! My kiddos are proficient swimmers, no thanks to this program. We have attended SwimAmerica in the past and will re-register with them in the future. Save your money and your time. Do not expect your children to learn to swim here! Old reviews may be good but recent reviews tell the new truth.
My wife and I chose SASA after looking at various options for swim lessons for our youngest son. It's a bit of a drive from where we live, but we will continue to use SASA because of the Ms. Corey.My son did not know how to swim, period. He used a life vest when he was around a pool to avoid any incidences. For all of that, my son grew frustrated with being limited to floating around as opposed to actually swimming.Ms. Corey has been appropriately friendly and enthusiastic from Day 1. Ms. Corey takes the time to walk over and welcome the students to join her when it's time to start, and concludes the lesson by speaking with the parents about any gains (or concerns) that occurred that day. Even with the few times Ms. Corey has chided my son for walking a bit too rapidly along the side of the pool, he still enjoys the lessons and has never complained about going to a lesson.Ms. Corey (and SASA) has been good for my son. His swimming improved quickly over the summer that during the family vacation (five weeks after beginning), my son was able to safely swim and play with his cousins. I would definitely recommend SASA for a beginning swimmer. All of the coaches I have interacted with are friendly, work well with the students, and all listen to the concerns of the parents.
I chose SASA because of good reviews online. However, we went to our first class in spring with no instructor showed up. This happened 4 times in the past 4 months. They recently posted make classes schedule, but how can we make up 4 classes in a week while working full time. In the summer, We have different instructors almost every time...Very bad experience.
Sonimar is right. They are awful!!! I enrolled my kid for the summer session. We were very excited. Her first class was with an awesome coach. Sadly every class thereafter was a different instructor every time. They also cancelled two classes to which they mentioned there will be a make up class. They never made up any classes like they said they would. In addition one of the substitute instructors was horrible. Not only was she constantly looking at the clock waiting for the time to be over, she wasn't at all friendly to the children. She forced another little girl to jump in the water when she wasn't ready. That little girl was terrified but jumped in out of pressure. The girl immediately sank to the bottom and her face was terrified from the incident. That's a horrible way to get a child to love water. I spoke with someone nicely letting them know my concerns. They pretentiously said they would handle the situation only to send yet another substitute teacher. Finally I told them I just want a pro-rated refund for the remaining classes since there's no use to have my daughter attend. Every class new instructor which never knew where the last instructor left off. Every instructor went back to blowing bubbles and superman arms. It was an TERRIBLE experience. Please take your business to somewhere like Aqua Tots. I heard great things about them.
This company has gone from top notch to just awful. They have poor customer service and poor quality instructors. My children have started to regress in their swimming because there is a revolving door do instructors! Just awful!!! Take your business elsewhere.
Getting great instruction from the SASA at the Gold's Gym Alamo Heights. Coach Zach is terrific with the kids. Keeps them focused and attentive. Fun lessons to watch as proud parents of our little swimmer!