I rated it "Not the worst" because as far as I know, it's the only game in town. Used to go out there when it was Gardenville, then Fertile Garden Supply. I noted several things not adding anything to the customer value. Facelift. Rock and paver landscaping looks nice, but is only eye candy. Attention to details like signage at all the mounds of materials is missing. Used to be scoops ALL the bulk material sold by pound, I had to scrounge to find one. The diatomacious earth barrel was totally empty, and clerk didn't know if they had any. I had to find it for her and ask her to fill it. Definitely a trainee, so I will give her some slack. Used to be the third party materials outside was visibly priced. Not now. Used to be some pre-bagged in-house mixes, not now. Now, when you buy 5 gal fill your own, you have to go to the yard worker sitting in the loader tractor and ask where it is. The clerk doesn't know. I asked the loader where the potting soil was and he drove his tractor over to it, stirred it and drove off. Didn't so much as look at the loading ticket to see if I bought that product or something else, and what quantity I had bought. Maybe organization will come with time, buy maybe business failure is in the cards. I saw only one other customer buying materials. This yard used to be busy all the time. Is there another place where I can buy diatomaceous earth by the pound?
800 Isom Rd Ste 300San Antonio, TX 78216
From Business: Vulcan Materials Company is one of the largest producers of construction aggregates, primarily crushed stone, sand and gravel in the United States. Based in San Antonio, Texas, the company produces asphalt mix and concrete. Its materials have applications in building roads, tunnels, bridges and airports as well as in build…
So it is Christmas Eve and I was so busy this week with work and shopping, that I forgot to order gravel for my son and husband's gift. I had ordered from Metro before with no problems so I called them on the off chance they could deliver today. I got a voice message so I tried another place but they are closed for the holidays. Luckily, Metro called me back within the hour (outside of business hours) and confirmed they had my pea gravel and could deliver by 10:30 am today, Christmas Eve. They have made my Christmas and I am so appreciative! Thanks, Metro.PS..my mother referred me previously because she had a great experience as well.
This place doesnt even derserve a star but i had to claim one to warn people about tihis place. I called cause it poped up on the web as free dirt. I called to confirm and asked three times to not waste my time. On arrival this weasel with a pony tail claims his dads retarted and that its 15 buck per scoop on the dirt i needed . Since im there i agreed but once he loaded one scoop he gets off tracketer and demands 30 bucks with attitude or i can shovel off myself. I told him to calm down that im trying to talk to him right and he just kept cusing and raised his hand towards me so i had no choice but to back hand him . He called the cops and when they got there they didnt even want to hear it as if they knew him already . They told him to hurry up and remove the dirt himself so that we could move along. The cops even stayed till he was done telling us that they themselfs dont understand why this guy still has a buissness. I wasted a whole morning on this idiot , i guess hes used to the weasels that live in his area, hopefully i smaked some sinse into him but i thought it cause i saw his girlfriend while i was there and if i had to put up with that mostrasity of a human thing id probaply be made at the world too....
The customer service is horrible. The guy with the pony tail always acts like he doesn't need your business and tries to make you feel stupid. I'd rather go to Fertile gardens and pay more than to come here and deal with this guy. Do not do business at Metro Material on Potranco!