John is the man!!! The pickup was done on the day I was told, the drop off happened a week later. Everything went smooth, car arrived safe and sound. John was available to answer questions and provide updates.
I was moving to another state and got busy with my house stuff transport and my two cars shipping. They assigned a driver for me within a day. He promised 8-9 day window with a maximum two weeks and i got my car in 3 weeks only. and he was incredibly difficult to reach. The car arrived undamaged ..at leas one thing i would be happy about.
so the pickup happened same day. they promised to take my car back to Texas in 3 days but it actually took them 6 days to drop it off to my place in san antonio. overall, it was OK. most importantly, my car arrived in a god shape and clean.
My experience with this auto shipping company to transport of my 2015 chevy impala with this company was average. actually the driver who was assigned to pick my car up was so rude. what the customer is expected from a driver is keeping the client up to date about the status of the car. I haven't heard from driver until an hour left to delivery and I wasn't at the place and forced to take an off the day from my work place and left early to get the job done and take back the car from the driver.
Not so much satisfied with their service!once my car got picked up from san antonio, I could hardly talk to their customer service a well as the driver to get the update of the delivery. however, finally my driver droped my car off timely at LA. but i wish they would more communicative and respectful with their clients.
I've called san antonio car transport to get a quote for the shipping of my 2012 mazda cx 5. very communicative staff, kind and helpful. got all my questions included my quote just in 10 mins which was made me satisfied. booked my order and got the car safely just as contract. thank you guys you did a good job!
My 2009 Nissan Murano was not damaged or scratched which was my main concern with transporting it. The one thing I did not like about my shipping, I had to find my own transportation to go pick it up which is hard when you don't have your car.
I requested a quote online and immediately received a base quote within a day.Sale rep was great and the driver prompt. My 2014 Nissan Murano arrived in San Antonio a bit dirty which was to be expected with an open trailer. No other issues! Probably will use enclosed auto transport services for my next move to avoid this issue!
I used Comfortcare Transport today. Driver apologized for being 15 minutes early, but I was ready. She opened the car door and fastened the seatbelt for me. On arrival at my destination she exited the vehicle and opened my door, walked with me and pressed the automatic door opener, took me in the building, up the elevator and to the reception desk. I reached out to shake her hand but got a hug instead. I'm quite capable for my age (83) and was pleasantly surprise with the great service. My return trip home was equally pleasant. I was happy the driver came up to the 5th floor for me so I didn't have to wait in the lobby. All this great service is free. What more can you expect?
You might want to teach your drivers that they are not immune to stop signs - especially when transporting NO ONE. I saw one of your vans this morning run not one but TWO stop signs just because it would have taken too long to come to a complete stop. This included cutting off a vehichle who was trying to take their legal turn.