Best shop hands down fast reliable and friendly definately returning for all my vehicles. Chris is really a honest person tells you everything to the T.
I took my 2006 Expedition to Gene Brown Transmission on Grissom for transmission rebuild and they really took care of me. They kept me updated on everything and they were very reasonable. I felt they were very honest and real experts. I would recommend them for any vehicle maintenance/repairs.
Impeccable work! My Mercedes is an older model and I am very particular about who I allow to work on it. Eurasian Auto Repair was recommended to me by a friend so I decided to take my car there for general maintenance and to check out a "whining" sound that was coming from somewhere o…
A VERY PLEASANT EXPIERIENCE. VERY PROFESSIONAL, QUICK AND WITH STILL A STRONG PERSONAL FEEL OF SERVICE. THE DIAGNOSIS WAS QUICK AND VERY DECISIVE. RON WAS ABLE TO IDENTIFY THE PROBLEM QUICKLY AND WITHOUT HESITATION. " ARE YOU CERTAIN?" TO WHICH RON REPLIED," YES, I AM CERTAIN, I…
2306 NE Loop 410San Antonio, TX 78217
From Business: Cars and technology have come a long way. Computers and electronics are the brains of our vehicles. Some autos have over 40 computer control modules to control everything from the wipers to the brake lights. We are trained technicians.
The management and technicians are the best I have ever done business with. These people went far and beyond to help me when everyone else just ignored me. I will recommend you to everyone I speak with keep up the awesome work guys!
While visiting in San Antonio our family car broke down. We were lucky enough to find the AAMCO transmission store at 5960 NW Loop 410. We could not have been treated better , nor our car repaired more competantly. I would DEFINATLY recommend to anyone who lives in the area or just happens to be…
Horrible experience with this shop. I was home on leave and needed some leaks and front suspension fixed. So took my car to them since they were close to the place I was staying at. But I was less then satisfied with the service. First off they told me they would have my car done in 10 days and they had it for 15. I was only home for 16 days so I had to borrow cars from family longer then planned. Second they told me it would be about $2000. But once I got the bill it was $2600 almost $2700. Third they kept calling me up asking if I could get them parts for the car. I mean you're a auto shop, You would think you'd kept some local car part shops info on hand and not just napa or autozone. And lastly I they did not tighten down my valve covers tight enough. So under my hood, oil is everywhere and all uder my car too. Also I just checked my car again yesterday and I'm still leaking oil from my oil pan too. Which is one of the things they said they fixed. NEVER TAKE YOUR VEHICLES HERE.
I was given such terrible service today that I feel everyone should know about the bad customer service given at Potranco Automotive. Please beware!!!I dropped my car off at 11:30 specifically asking for boot, CV joint, and strut inspection due to a grinding noise when turning. I was informed that there are only 2 oil changes in front me, so they will get to my car within the hour. Three hours! later, the mechanic called saying there isn't a popping noise he could reproduce (Come to find out, the intake receptionist wrote down "inspect suspension for popping noise"), but he fixed a grinding noise coming from the rotors. I did not give him permission to do any repairs, and I specifically asked them to not do anything without my permission so I thought this was a nice quick service he provided. Lo and behold, I was wrong.When I finally called at 4:20 asking what the status of the car is, I was told that he just got done inspecting the struts. Struts are bad, but I said I'll come back for the repair since they couldn't get it fixed till tomorrow afternoon. When I asked about the time the courtesy shuttle would come get us, he said that I needed to find a ride. Upon pressing it telling him I was told the shuttle ran till 5:30, he said he'll call when they're on their way. Half hour later, ring at the doorbell with no warning of their arrival.Arriving at the shop, I asked if the diagnosis fee would apply toward the strut replacement when I return. I was informed no because that was something they found (sketchy policy but that's the way it is there). After reminding them of the conversation I had a check-in, the manager said it's not on the paper so no. I asked to speak with the person who checked me in, and while waiting for him I asked why it took 3 hours for my car to be seen when I was told an hour. Very rudely, the manager said "we have a lot of business here" and walked away. After confirming that yes, I specifically asked them to inspect the struts, everyone ignored the question about the diagnosis fee and asked for payment. After reading the explanation of charges, I found I was being charged for unbending the rotor plate. Yes, I contested it. I was told the work was done, so they need to be paid for it. After explaining I specifically requested a phone call before repairing anything, I'm not paying for it. Especially since, I told him, that this is something I would do myself at home, which is one reason I requested them to ask permission first. After a long argument, they finally agreed to only charge me the diagnosis fee, but of course making up for it by charging me an erroneous $7 supply charge, which is supposedly a percentage of labor. Apparently, their percentage is 10%.After all is said and done, I will not be going back. I do not trust them to not swindle or provide good customer service.
Great people to work with. When you want great quality work done on your vehicle on a timely manner this is your place to go. Thanks guys for a job well done.
I Have been getting my car serviced at Larry's Automotive for years. I have always had top notch service and a fair price. They are very professional and courteous. By the way Honee2bad why do you sit and watch people eat at lunch weirdo! What do you do at lunch?eat and talk or work while you eat?? BEST AUTO PLACE IN TEXAS!
The guys that work there are honest and do great work. I would recommend anyone to The Busted Knuckle Auto Repair that wants honesty and quality work done.
I have taken my vehicle several times to the Busted Knuckle, they have always been prompt to service and help any way they can. They are honest people as I have known these guys for years. My father was a mechanic for years and I advised him if he ever needed anything to make sure to call these guys, they are fair in price and again honest. Which we all know in this industry is a hard commodity to find. I have and will continue to refer their services to anyone needing service on their vehicle(s).
I had my transmission go out on my Suburban and we all know those aren't cheap to repair. I had a couple of estimates done at other places, but couldn't afford to have it fixed. I finally heard about these guys and took it by. Not only is their work very reasonable, but they fixed it right the first time and worked with me financially to get me back on the road. I would never hesitate to send a friend or family member to them. In fact, my father dumped his old mechanic and has started using them as well. Terrific work, keep it up!
After dealing with several automotive companies working on my vehicles I decided one day to put some companies to a test. After my friend referred me to Busted Knuckle because how honest they were in their transaction, I had my wife being a woman( to test for honesty) take our personal vehicle to three different shops in a two mile radius of Busted Knuckle. After getting THREE different diagnosis on the same vehicle, where in the first place I knew it was only the alternator, estimates differed from $350.00 extending to a hideous $822.00 and for parts that I didn't even need! I then visited Gabe and Tim at Busted Knuckle only to find out that they not only diagnosed my vehicle with a simple alternator exchange they allowed me to buy the alternator myself and they would only charge me labor. Starting a company is tough to get kicked off the ground but because of their honesty they now will earn my business on my company vehicles and a maintenance plan meeting is set next month for my four company trucks. Your honesty paid off and your approach in starting your business the right way will only allow you to prosper in the coming years. Thanks again and look forward seeing you next month! -Mike-