Races through our neighborhood without stopping at stop signs or slowing down for speed bumps. Dangerous! And he lives in this neighborhood! If he shows so lack of concern while driving to and from jobs, I can only imagine how the quality of work is.
2 months ago i contacted our fiberglass pool manufacture to report an issue with 1 of the 3 pool lights that are in our fiberglass pool. One of the lights was not syncing with the other 2 and would not show white light only colors. I was informed by our manufacturer that our lights were no longer under warranty and i would have to go through pool mart to address the issue. Pool mart sent a technician out to diagnosis the problem and i was informed that the light was no longer working and would need to be replaced. We then received a bill for over $500 stating that the light and service call had been done, the light had not even been installed yet. I received a call last week stating that the technician had now replaced the light but could not get it to sync correctly and would have to contact the light manufacturing company to request further instructions. I informed my husband, and he went out to look at the light, the damn thing was not event attached to to pool wall, came right out of the socket casing. I received a call today to inform me that the technician that replaced the light had failed to put on a adapter that is now needed due to our lights are no longer being made and a new updated light was put in, further more i was told that because the manufacture no longer makes the model that is currently in our pool we will have to have to replace the other 2 in order to get the lights to work, this would involve an added service call of $400 plus $300 per light. Wow what a company, we should have been told all of this prior to any service being done. I can not believe the total hassle and the missed information that this company provided. very poor business ethics in my opinion.
We hired this mason (John Aguirre) to do a job in which he agreed on the date to start, price, and completion date. Save your money and find someone else, it is not worth your time and effort. First and foremost Johnny / John Aguirre was over one week late from when he said he would show up to start the work. Many calls later he finally showed up. Then he provide mediocre work in my opinion, I have seen a lot better jobs completed. It also took him etreamly longer time to complete one phase of the project than what he said originally. Johnny also began to demand payment by sending me numerous text messages and voicemails throughout the day within a two hour period. I was not able to drop what i was doing at the time and drive to him. I felt as if he was one phone call away from threatening me!! He was not completed with the work, demanded money, and said he needed to pay his hired help in cash from a previous job!!! He is a young kid with minimal experience in the work field who one day couldn't follow directions from his boss, so Johnny decided he could do the work on his own. Now it seems as if he continues to have difficulties following the same simple directions. Did I mention that he said if I did not pay him he would file a lien with the city on the home? Keep in mind, this is the same day, within a two hour period. I finally reached out and he insisted I drive from my home on the North side to the south side to bring him $2,500 in cash!!!! He explained the situation was the guys would not work the following day if he didn't pay them. Obviously this guy doesn't have any capital for the company whatsoever. I, like the fool I deserve to be called drove all the way down to the south side where he was at his daughters birthday party. Johnny introduced me to his entire family, offered me a beer, and said that they will be there to finish out the work that they were contracted to complete. Just today he said that he will not be returning because he is busy doing other things!!! Seriously??? We exchanged words via text. I kept my side legal with deceptive business practices, tax fraud for not offering up his Tax ID number, and a number of other things. He responded by saying he is better than I am, he needed the money to pay his guys, my wife is a whore and spoke ill of my son who had passed away!!!! What type of person would and could be like this? I will be filing a complaint with all departments throughout the city and surrounding areas as well as getting my attorneys involved to make certain this guy doesn't screw anyone else. He said to me that he was to build a swimming pool for a client but didn't know how. But that he was going to give it a shot!!!! Inexperienced little arrogant boy is about to gamble on someone here in the great city of San Antonio with our hard earned money!!! Help me stop him, help your fellow San Antonians place this person in jail where he belongs!!! I have proof of everything that is written on this complaint, and I will not remove it so everyone can see who they are dealing with!!! I have text messaging, and recorded conversations as per penal code 16.02. Thank you for your time, God bless...
We hired this gentleman to take care of our pool in 2017. The service was fine but the billing was an issue. My mother discovered on her invoice that the date he stated he began caring for our pool was previous to when he actually began. He had to make adjustments. During this call he became rude with my elderly mother when she asked him what was included in the bill. I previously had purchased a brand new polaris. Coincidentally after letting him know we know longer needed his services the fittings for the polaris were discovered to be missing along with the connector in the pool. Also our manual vaccum/cleaning brush (which was very old and not worth stealing) disappeared. It was almost as if someone didnt want us cleaning our pool on our own.
I live in the same subdivision as this person and he believes he is above the law and that STOP signs do not apply to him!!
This company is great. I had a problem with my pool pump and David tried to help me troubleshoot it over the phone and even stopped by to take a look. He referred me to the manufacturer because the pump was so old that they would be more knowledgeable. He even called me back the next week to check up on my problem. It really seems like they care. Definitely going to call these guys in the future.
The most amazing group of people you will ever have the pleasure of doing business with. Very knowledgeable, friendly and honest. They are great at responding and answering all questions even after the sale. I wouldn't even consider using anyone else.
Disaster. He never finished our pool even though we had paid 95% of the contract. We had to spend another 50% of the original contract value to get someone else to complete it. Have a pending lawsuit against him and he has been non-responsive. Spending good money to chase bad.... Avoid Shavano and Clyde at all cost. You get what you pay for. He is a scumbag who doesn't care. He does not know how to manage a business much less manage his cash flow. I wish we would have paid attention to the other reviews but when we asked him about them, he said they were lies. Clearly not the case!!
Mr. Hodges is extremely polite, was prompt, stayed in communication, and did an absolutely beautiful job at installing our new liner complete with pool crete on the slight cracks, and all new gaskets and intake covers! The liner was custom ordered with the most perfect seems for our pool; great service, and a 20 warranty! Thank yall
We just had our new pool installed. The process was seamless, from the friendly sales staff (Karen) to the very professional installation crew, AGP staff not a contractor (Ted Drades and JR). We could not be happier.