I have yet to have a bad experience at Santex. I always call ahead of time to ask if they have availability for service, which they are very honest about turn around time, and they always give me a call if something arises while the truck is in the shop. We have had routine maintenance and warranty work done here and have never had a problem with anything that was fixed. Jim is always a helpful service advisor, and we drive over an hour to make sure we take it to someone who KNOWS what they are working on. It seems to be a shot in the dark at other places.
4001 N Interstate 35San Antonio, TX 78218
From Business: At ToyotaLift of South Texas, we recognize the importance of offering our customers superior product support that enables them to maximize the uptime of their equipment. As such, we proudly offer around the clock product support on all makes and models of construction and forestry equipment. Our commitment to offering worl…
Crappy customer service! They told me they would finish my truck in one day and didn't even get started. When confronted by this I was rudely blown off. An apology would have helped but the default setting here is rudeness. Too bad I cannot give zero stars.
stay away they sold me a truck that they said had all the needed work done to it and would not have to worry i wound up having a issue and had to wind up spending 10,000 on work they said was already done to the truck then a few weeks later the motor blew and they said they would help they called ford and said the motor would be 18000 thats what they call help what a joke i will never reccomend them