Avoid... They don’t stand behind their work. Won’t fix their mistakes. First off, they did not tape anything off or cover my carpets. Dust got everywhere. I have to pay someone now to hopefully restore my carpets and will have to steam clean my tile. They put wood shins that rest on top of the cabinets directly under the granite. Because of the length of my counters they had to put 2 seams, which turned out horribly. Good seams should be not that noticeable. Obviously, they have to be there but they are not correct or professional by any means the way that MGI did them. The seams have jagged edges like they were not cut properly and the head installer in the end said he “liked” the seams, which reflects the quality (or lack of) of their work. They didn’t attach or mount my dishwasher to the underside of the granite so now it moves when I open and close it. After they left initially, my oven (my oven will now turn on but will not heat) and dishwasher wouldn’t turn on. And the dishwasher leaked from the supply line. We had to use stern language with Ali to make him come back to fix the stuff that stopped working after his install. They messed with the seams when they came back but they are still not correct. They didn’t wipe up all the epoxy so now the edge is rough at both seams. Everyone I’ve showed this to and spoken to said that this needs to be redone (rip out and replace the counters where the seams are) or the seams need blended and polished until they look right at the cost of MGI. We paid him in full since they worked all day to finish the job and now they won’t do us the same courtesy of fixing their mistakes. Sloppy, substandard and unprofessional. Don’t let their pictures fool you (they are not close up shots). I could mention other issues with the install as well..... Use these guys if you want a granite contractor who won’t work to satisfy you after you PAY them!
Recommended by my contractor for wall tile for a kitchen backsplash. Good choices to select from great 1 on 1 service during the design process
Carrillo Tile Company is by for the best tile company I have ever dealt with in owning homes over the past three decades. Both my wife and I can't get over the exacting job they performed. They are truly artisans.
I have been with your company since i bought my home and everytime i ask for my carpets cleaned, you are fast reliable and friendly. Everyone from customer service to the servicemen, really great service. Great work at a good price. Thanks guys. Keep up the good work
Great great work they do, and super nice people, HIGHLY recommend. Got the job done in a timely manner and prices are wonderful.
All was great during the process of scheduling. They showed up and did a first walk. Our carpet was not that dirty so were reasured it would come out great. At the end of service the tech was leaving without walking our home. We were told their was a final inspection at the end. Once i walk thought my home i can see why the tech was in such a hurry. In some areas the carpet look worse the before. It apperred. Thr areas were not vacuum prior to wash. The worst part of it all is calling the office and having the owner call you a lier that what you are describing is impossible.
Horrible place,very unprofessional,especially a Salesman named Troy very bad attitude and also a liar can't believe they employ someone like him,also my flooring job was not done properly,and they didn't even finish the job prroperly,I would stay away from this Company.
Was very concerned about their rating/comments and expressed it to reception, but made an apmt since they're close to our home. Eli arrived on time and we did walk thru and explained service desired and he gave price and approx. time to do the cleaning. He was very professional and courteous and outstanding job and definitely earned 5 star. Doyles
Just had my carpets cleaned in my house by Beyer Carpet Cleaning. I would like to say that they are a great company here in the San Antonio area. The first person I spoke to regarding service was Josh and he was very helpful and spent time with me on the phone explaining the process to me. He also answered all of my questions without making me feel like I was being bothersome to him. I did read several reviews before calling Beyer and I have to agree that they do excellent work. The technician Eli came to my home and walked the entire home with me and explained the process. He also provided me with the total cost of the service before starting the job. He never tried to upsell or pressure me into other services. I did ask about protecting my carpets and he suggested a scotch guard coat for the high traffic areas and gave me a discount. I would like to say thank you to Josh and Eli for superior customer service and anyone who needs their carpets cleaned should look no further than Beyer Carpet Cleaning.
Eli the service carpet cleaner was very professional, polite, and did a fabulous job cleaning my carpet. I have two small children and clean carpets are a necessity for my family. My carpet looks brand new!!! I recommend Beyer to everyone that needs a clean carpet at a fair price with great service. Thank you Eli and thank you Beyer!!!