San Antonio, TX The Home Depot

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Helpful Reviews 
The Home Depot
Randy W. rated

Me and my wife are older people. I am handicap. When we buy something that may be to hard to lift . My wife ask at check for help . They don't show . Or my wife has to go back in to find out where the help is . This last time a fellow customer saw that no one was helping us . So he did it for you .And that makes you look bad!!

The Home Depot
Michael G. rated

Anytime I've needed The Home Depot for a job done at my home, they've always come through as expected, "On Point"Thanks Home Depot!Mike L. Gallegos

The Home Depot
James B. rated

I had a emergency...needed a 28 ft ladder..asap they hooked me up....a Werner no less....i was in and out.....satisfied. ahhhhh!

Lowe's Home Improvement
Anna R. rated

I add one star just because I can't do No-star. If you are planning on buying any appliances please be very careful when they offer you the protection plan. Lowes will only be accountable for the first 90 days, after that you will be at the mercy of the manufacturer. Lowes will simply tell you "deal.with it yourself" we have been dealing with a whirlpool water softener issue for more than a month now with no luck other than been pushed back and forward from operator to operator.

The Home Depot
John H. rated

The worst customer service. The employee's are lazy and the management doesn't seem to care. They also lie about their credit cards.

The Home Depot
Dale T. rated

This store, this one on Military, has to have the most amazing management that you will find anywhere! We built a 6,000 SF home in 2015. Our GC allowed us to select and purchase as many of our construction materials as we desired. We selected this store for the majority of those purchases. Store Manager, Melissa Dovalina and key members of her team: Stacy, Stephanie, and Brian to name just a few, made the entire selection, purchase, delivery (some returns and/or replacements) almost effortless. I won't deceive. Yes, there were some tense moments (and conversations) when special orders or replacement orders didn't arrive when expected (or needed). Building a house can be frustrating and extremely time consuming, as can working in retail... and tempers can flare. Those tense times were few and far between, and everyone on Melissa's team moved past them with graciousness and professionalism.Amazing service on the part of this Home Depot staff!

The Home Depot
Mike M. rated

One of the sloppiest and most poorly run Home Depots in the San Antonio area. I remember when they first opened. Things have gone down hill. Time to clean house.

The Home Depot
carlmartin82 rated
Crappy service from management

Father in law goes to this location a few times and since he served many many years in service he gets a 10% discount .. Saturday 7th of Jun before 4pm the manager refused to give him a military discount . I find that disrespectful .. So he went to Home Depot and bought the washer/dryer with service discount .. Never again will my family go to this location nor will I recombine any one

The Home Depot
twain55 rated
Good store

This particular store generally stays clean. Selection and prices on building materials are fair.Customer service is hit and miss. Generally, the “greeter” says hello and occasionally someone else but too many associates will walk by you without even acknowledging the customers. This is pretty bad considering it’s Home Depot’s policy for it’s employees to great every customer they encounter.I will go back.

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