Disaster. He never finished our pool even though we had paid 95% of the contract. We had to spend another 50% of the original contract value to get someone else to complete it. Have a pending lawsuit against him and he has been non-responsive. Spending good money to chase bad.... Avoid Shavano and Clyde at all cost. You get what you pay for. He is a scumbag who doesn't care. He does not know how to manage a business much less manage his cash flow. I wish we would have paid attention to the other reviews but when we asked him about them, he said they were lies. Clearly not the case!!
Mr. Hodges is extremely polite, was prompt, stayed in communication, and did an absolutely beautiful job at installing our new liner complete with pool crete on the slight cracks, and all new gaskets and intake covers! The liner was custom ordered with the most perfect seems for our pool; great…
We had a great experience buying our hot tub from Sweetwater Hot Tubz. From sales to installation everything went great. We use out tub at least twice a day and its been great. Special thanks to Danny and his crew who installed the hot tub. They were professional, efficient and personable. …
I can't say how grateful I am, Ryan from pool conceps was all booked, he understood my problem and guided me to try get my pump running so my water didn't get green, not only whst he told me worked, he took the time to of his busy schedule after a few days to check everything was running correct…
We have had our pool for just over 3 years now and we are still as happy with it and Keith Zars Pools as the day we signed our contract. The design and build phase went smoothly and on the time line that they laid out for us. During the build, we had no "surprises" (extra costs, delays....). …
9710 N Interstate 35San Antonio, TX 78233
From Business: Elmer's Custom Pools is a San Antonio pool builders, installation and renovation company. Elmer Custom Pools specializes in inground pools, fiberglass pools, and gunite pools.Building and Servicing Gunite and Fiberglass Swimming Pools in the San Antonio area by Elmer's Custom Pools 100% Customer Satisfaction and we're alwa…
Mr. Hodges is extremely polite, was prompt, stayed in communication, and did an absolutely beautiful job at installing our new liner complete with pool crete on the slight cracks, and all new gaskets and intake covers! The liner was custom ordered with the most perfect seems for our pool; great service, and a 20 warranty! Thank yall
We have had our pool for just over 3 years now and we are still as happy with it and Keith Zars Pools as the day we signed our contract. The design and build phase went smoothly and on the time line that they laid out for us. During the build, we had no "surprises" (extra costs, delays....). Our construction manager was amazing and made sure that we always knew what was next and that we were completely satisfied every step of the way. Definitely sign up for the maintenance package, it gives us great peace of mind knowing that no matter what happens, it will be fixed with one quick call, getting your pool checked and serviced throughout the year is worth every penny!
Very poor client communication and very poor installation and product. The worst person in the company is the owner, the workers are only slightly better.
ace fiberglass pools has the best pool for my family the sales manager was very polite and was very patient to find the perfect pool for our family!!!!!:]
My family made a great choice when it came to who built our pool. From start to finish it was an absolute pleasure working with Zars. Our salesman (Curt) was great. He delivered on design and kept our budget. He came out multiple times and endured multiple changes without a blink of an eye. To say he came through for us is an understatement, as he would stop by the house throughout the build just to check on us. My super, Terry Shake, was fantastic. Communication is key to me and he kept me in the loop on everything. If he said they were going to do something, it happened. Zars has everything in house so their craftsman are unmatched. I was fortunate to be able to watch as they built the pool and not once did they shortcut anything. I am convinced that there is not a better pool company on Earth that can rival Zars. They truly are the best at customer service, price, and build.
Our experience with Shavano Pools was a nightmare. They were punctual and got everything done quickly until we paid at gunite per the contract. Once they had their money that was the end of the progress. Our pool sat there for 6 weeks until they started working on it again. It was like pulling teeth to get anything done and it was only because we are down the road and could harass them in person that the pool was somewhat completed. The plaster has cracks and when Clyde's new plaster crew came out they even said it needed to be completely redone. Clyde has avoided us since then and we still don't even have automatic fill as promised. We get to drag out the hose anytime it needs water. We were never given instruction on how to use the equipment and eventually even received certified letters from the pool deck company that they were putting a lien on our home because Clyde never paid the bill. It was an absolute nightmare from the time we gave them their final payment which was required half way through. You live and learn but I hope no one ever goes through the nightmare that we did.
Avoid Shavano Pools! We saw Shavano Pools at the Parade of Homes and thought they would be a reputable pool builder. This is not the case. They used to build a lot of pools in San Antonio when they were associated with a few builders, but now are down to a bare bones operation. We started construction over a year ago and still do not have a completed pool. The owner, Clyde Toscano, has stalled and stalled after getting paid as per the contract. He has high employee turnover, hires under qualified cheaper trades during construction, and does not follow through on his word. We are extremely disappointed, especially after seeing many of our neighbors swimming in beautiful pools from other companies that were started well after ours. I cannot stress enough how much you should choose a pool company other than Shavano Pools and Clyde Toscano.
These guys are pure professionals. My pool is clean and my stress level is so much less. Thanks Guys
Man Blissful Waters is Great!!! I read the other reviews and totally agree. I looked here on yp and picked these guys. I chose wisely as they say. I highly recommend Blissful Waters as my swimming pool company. They are San Antonios finest