Intro to College Moving: 101 »
We've put together a small list to get you started on your journey -- and the first step starts with a single box.
3711 Medical DrSan Antonio, TX 78229
I've lived at several different apartments in my life, but none can compare with Signature Ridge. The new staff is warm & friendly, the pools are great, they have a gym with updated equipment, washer & dryer in your apt and the apartment itself is very spacious. It's a little more expensive than…
7203 Marbach RdSan Antonio, TX 78227
Not a good experience at all, management changed at least four times during my family's time there. Carpet was not removed before our move in date, it had pet feces stains and smelt of pet urine. Management took 1.5 to remove only the top of carpet not padding underneath. Please don't live here,…
2400 Oakhill RdSan Antonio, TX 78238
Today this is the 4th rat we catch is a hole under sink and isvwhere rats comeing is so frustrated finaly leasse finish next month. Fridge trow water. Exhusband have to put ac unit in wondow because ac dont work. Food disposal dont work. No hot water in morning. City should do somthing. About …
6803 Seco Creek StSan Antonio, TX 78256
Wow! I hope that everyone reads this comment. So I went to this complex a couple of days before school started. An idiot named Fred "the manager" told me there was nothing available until September so I left in dissapointment because school was so close. Within the 5 min that I leave, …
6802 Utsa BlvdSan Antonio, TX 78249
The Outpost is in a great location. UTSA is right across the street. One thing i really liked about living here was the size of the bedrooms. They are HUGE compared to other student housing complexes. Also i liked the fact that everyone had their own bathroom! I just renued my lease here!
11838 Parliament StSan Antonio, TX 78216
I AM HAPPY TO SHOW PROOF OF RIDICULOUS VIOLATIONS AND WHAT YOU ARE EXPECTED TO SEE. THERE IS SO MUCH MORE TO SAY.POOR MANAGEMENT, CAR BREAK IN'S, NO WASHER/DRYER CONNECTIONS. EVICTIONS OVER LOW BALANCES ( $0-$5) THEY DO NOT WORK WITH YOU. NOT AFFORDABLE AFTER THEY CHARGE VIOLATION FEE'S FOR WHAT…
We've put together a small list to get you started on your journey -- and the first step starts with a single box.
7 weeks ago we moved into a nightmare apt. I swept dirt and cleaned for 3 days before we could move anything in. We immediately put in maintenance orders for the dishwasher, faulty ceiling fan, washer that doesn't cycle all the way, gaps in our doors, etc. We've had a Regional Mgr walk thru and her first response to me was, "Are we going to be able to please you?"..."We're not going to be able to please you, are we?" Yes, I can be pleased but I'm living in an apartment with so many deficiencies and 7 weeks in we're still waiting helplessly. The advertised 2 car garage does not fit both of our cars and the spot in front of our garage is too short to park a vehicle legally. The few common spaces are always taken, some by vehicles that haven't moved in weeks. The air quality in our home is poor, proven by our Oreck filter system. We have paint droplets splattered throughout the unit on absolutely everything! I have spent weeks peeling, wiping and cleaning the walls, floors, and doors. We're paying over $2000/mo, it's brand new, we expected luxury not nightmare. The Regional Mgr informed me we got a "courtesy replacement" of our water filter. Well it was only 5 weeks old when it ran out so I'm guessing it wasn't a brand new fridge (also had uneven doors and pre-cracked/stained shelves.) Everything in the kitchen is scratch and dent quality. The "custom cabinets" are thin and cheap; only "custom" as a legal term because they were designed specifically for this space. Designer lighting is popping on us daily and won't stay on. Luxurious bathrooms are as basic as they come, the granite countertops are pre-chipped, unsealed and pitted in every room, and finally the faux wood floor is simply laminate that scratches easily and is installed poorly. Overall it's embarrassing. Many flaws were present when we walked thru but the leasing agent reminded me they hadn't "finished yet" & the "unit will be ready for the walk thru." Staff is very friendly but their product is sad
I found this company knowing we need to move out in a few months since we were having a hard time to find a good place to live at. Our agent name is Mrs. Teira E. she's wonderful and her service is unbeatable! During our consultation; she was very flexible and responsive to the questions we had and preferences. Teira actually found several apartments that we like especially the price but had to wait until a certain time knowing our move in date was quite ahead of time. She met our criteria in what we were looking for. When the day came to look at apartments we didn’t need a huge list it was unbelievable that she knew off the bat what exactly we were looking for. We went with her to check out the apartments. It was a phenomenal day knowing we were undecided which one to choose at first but we aim for the right place we just knew it had to be the one.Teira is the absolute BEST real estate agent!!! She provides total dedication, responsiveness to her clients, professionalism and excellent knowledge in what she does. Anyone that is looking for an apartment we really recommend for you to choose this young woman. You won’t regret it at all trust us. We were new to this and we don’t regret anything. We have a good landlord who explained us everything but the best part our agent that helped us since day one continues being there for us. She’s the best, the sweetest with lots of patience. We couldn’t be happier with her commitment to helping us find our new apartment to call home. *Once you walk in there’s always someone available to greet you and immediately explains you how their company works if you haven't called for questions. Everyone is always happy and really nice. There are two different addresses but my agent is at 11255 Huebner Road
Under new management, Teri, I have seen an improvement to the property. Also. My ac went out and she was able to get it fixed same day. I really appreciated that
Do not rent in this place because they are thieves. I lived there for a year and it was a nightmare. It will take weeks for them to fix anything, there was a water leak on my ceiling which they never fixed. I ended up moving out at the end of my lease and they billed me for $1,000.00 for repairs; I left the place clean and they still charged me $25 to clean the kitchen cabinets. This is the worst place you can ever rent; don't get scam by their specials and deals, they are going to charge you a lot of money when you move out and will threaten to sue you if you don't pay them.
Getting maintenance out in a timely fashion is impossible. Complex is old; mold and roach invested. Save yourself the headache don’t rent from here.
Bradin the last weekPrepare to be Nickel and Dimed:1. Mandatory Trash Service fee2. Mandatory Pest Control fee3. Package receptacle fee (no office hold)4. Mandatory Renters Insurance (Fined if your paperwork is not on file) Pros: Maintenance staff, building grounds, location (+/-), construction qualityCons:• Automated billing (Conservice) will glitch and not submit ACH payment.• Application paperwork will require continual oversight (>5 days approval)• Office staff will offer verbal assurances with zero follow-throughAnecdotal email (to Cross Mountain Office Manager):"Given the numerous issues we've encountered will billing via your "recommended" services, i.e. conservice, I think this is a rather unfair charge.The fact of the matter is that there has been zero lapse in coverage. Were we notified when the Conservice system failed to properly transfer funds on time? No. We've been paying rent manually ever since by check, which I've had to request sign receipts for every month.I fail to understand the rationale for a charge of this nature. It sounds to me as though Cross Mountain is attempting to profit upon a third party insurance provider, or by way of arbitrary paperwork management, which suffice to say has been poor thus far at best (e.g. Move in application approval process).I'd like to believe we're not being treated as a profit center, but rather as responsible Residents.------------------------------------In response to (email from Cross Mountain Management):"Please give us a call so we can discuss this matter.I don't think you lapsed. But, because you have your own insurance company not the one we recommend it is your responsibility to get us the declaration page. We like to send out a notice when we are made aware that it has expired as a courtesy."---------------------Being emailed two weeks AFTER you want some form of arbitrary paperwork is a courtesy???FAKE MANAGEMENT
Great apartment complex, horrible management. We have had service calls not get done after 3 weeks to several months and only were done after management was reminded. They charge monthly fees for pest control yet hardly ever treat the units, and we have had a roach problem the entire time we have lived here. They charge a monthly pet rent for what seems like no reason at all. Dog park is in horrible condition and the plastic doggy bags are always out. Pet deposit is among the highest I have ever seen and is non-refundable so obviously the pet rent is excessive. I probably wouldn't have as much of a problem paying the pet rent if I knew I was getting quality service each month in regards to maintenance. In addition to the monthly "Pet rent," they charge an extremely excessive service fee of $25 for simply walking to your door and posting a notice on it. It has become fairly obvious to me that this management company will gouge its residents for anything it can, with the minimum amount of work it takes to run a property.
These apts suck. I wish my husband and I would've never moved here. Squatters have broken into 4 of the 8 apts upstairs where we live and the management won't do anything to get rid of them. It's constantly loud around here, especially on the weekends when all the kids are out of school. Dogs barking downstairs all the damn time. We moved into our apartment the end of May. Found out that our freezer don't freeze and have asked 6 or 7 times for them to please fix it so we may use it, or at least swap out with one of the freezers from one of the empty apartments right next door to us, but they won't. It's really pissing me off that my husband and I pay for our rent and utilities here every month and can't even get a working refrigerator/freezer and that there are squatters staying in the apartment next to us for free����������������
My unit has needed repairs since we've moved in from the cabinet's falling apart to having g roaches and little black bugs from a vacancy next door. I am am forced to now call code compliance because I have an no cold water to shower with my apartment manager crystal and her husband d who does not work here cam out late night when I told her it was going g to be a plumber who ha to come out to fix the patch they put on the first time but she was stubborn and still had to call afterwards. Still not fixing g the issue after telling her I'm off on Mondays it's been 2 Mondays since and they still haven't came having to pay 200 a week starting a new week just so my daughter can stay and be able to shower and not have to worry about new bugs in her room closest to the vacant apt. It's been a nightmare living here Going to have to break my lease just to be safe as well the apartment manager didn't even know me and seemed to be trying to interrogate me in my home rather than care about the issue just being nosey it was very unprofessional as I made her feel when she tried going there
This place sucks I have had 9 days with no ac in July! The maintenance are lazy and have not fixed my a.c. and my apartment has been at 90 degrees for 9 days, wish I could give it negative stars don't rent from this place