What to Know About: Water Damage »
Some of the next steps to take after flooding damages your home.
10723 HillpointSan Antonio, TX 78217
From Business: STANLEY STEEMER Carpet Cleaner is one of the leading residential and commercial carpet and upholstery cleaning companies worldwide. It is a privately held manufacturing, sales and service provider with more than 70 corporate locations and over 200 franchisee operating in nearly 45 U.S. states. The company has more than 2,0…
4985 Eisenhauer Rd Ste 102San Antonio, TX 78218
From Business: Stanley Steemer provides professional deep cleaning services including carpet, tile & grout, upholstery and hardwood. Stanley Steemer is the first carpet cleaning service certified asthma & allergy friendly by the Asthma and Allergy Foundation of America, removing an average of 94% of common household allergens from carpet…
8023 Exchange DrAustin, TX 78754
I had a great experience with Stanley Steemer. I set up my appointment online and got my quote online. Eric and Miguel arrived at the time stated and did a wonderful job. They got the carpets very clean and it made my house smell nice and fresh. The quote I was given online was the exact …
11501 Braesview Apt 2505San Antonio, TX 78213
From Business: We have a vast knowledge in the industry. Let us help you with all your residential and commercial cleaning projects. We have 20 years in the industry, and we strongly believe in giving our customers the most for their money. We have consistently focused on the needs of our customers, providing personalized attention, and …
9 Locations In San Antonio & KerrvilleSan Antonio, TX 78207
From Business: Cleaning Ideas Corp. was started when Joe Davis founded Davis Manufacturing Company in 1929. Joe's first product was a toilet bowl cleaner that he would go business to business taking orders on Monday, mixing the product on Tuesday and make deliveries on Wednesday. As his business increased his customers asked for more typ…
5810 Avalon TerSan Antonio, TX 78239
I have been with your company since i bought my home and everytime i ask for my carpets cleaned, you are fast reliable and friendly. Everyone from customer service to the servicemen, really great service. Great work at a good price. Thanks guys. Keep up the good work
3103 Mayfair DrSan Antonio, TX 78217
Phillip of Amazing Carpet just cleaned five carpeted rooms in my home, plus four area rugs. And the carpets now look great. Phillip was also solicitous about my cats getting out--they didn't--and called before he came out. I would definitely recommend Phillip and Amazing Carpet Cleaning!
710 Avant AveSan Antonio, TX 78210
Great service & great prices! There's nothing better that that! And the one responsible for this is the Carpet Pros Company. I've used their services many times and I've always been impressed by them.
Some of the next steps to take after flooding damages your home.
Do you really have to call in a professional service to treat that stain? Learn some DIY tips and tricks, and discover what to loo…
first time movers to san Antonio and needed mattress cleaned everything went smooth service technician Dom Klima even helped us take the mattress down and educated us in how to keep it clean will definitely repeat service.
Excellent service detailing
I definitely would NOT recommend them, save yourself the time and the stress. I recently received my items after a disastrous fire that left smoke damage on all my furniture, dishes, bathroom items, etc and the customer service and professionalism was highly lacking. Yes, they held our stuff for a year and didn't charge but we paid $11,000 for them to have lost or thrown away items without telling us and got many items returned that were still BLACK with soot. Storage for a year would have been $3,000 and would have been cheaper. After wiping them down once with water I cleaned them. It's terrible to be charged for items they lost, never cleaned, and broke (they have broken my tables and smashed some of my photos and mirrors). It's been over a week now and I still haven't had some of my stuff returned and no one has followed up with me regarding them. The customer service is just pitiful and I was in shock to hear the owner David yell at my mother when she was just trying to locate our missing items. In addition, I received other customers' paperwork including healthcare documents and checks with personal information mixed in my things and they didn't care! I was thoroughly disappointed.
terrible roofing company, they did my roof and the roof leaked after first rain 10 days after installing the roof, will not recommend them to anyone.
If I could give negative stars I would! I received another harassing call from these people yesterday demanding I give them every check and every penny I get from the insurance company weather they did the work or not.. I gave them them the money agreed upon. Half when materials arrived and half the day they put the roof on in February of this year. I had to chase them down to pay them in the first place as they never picked up the first and second payment. Everything should have been final then. I got another call in April from my insurance about a claim. This company opened it back up and disputed an amount with the insurance company. None of this made sense as it sounded like work they did not even do. The insurance company gave me another check which covered the amount intended for roofing and for the interior damage. The roofing is all they did. The interior was for me to take care of the interior. They demanded the full amounts of all the checks I get regardless of weather they did the work. I feel violated and even raped for them to treat me in such a manner. I have papers that say Balance is paid. I keep getting harassing calls for paperwork and money that is none of their business or their money. Nothing is owed here but an apology, which I will never get. I want my life back and their harassment and threats of putting a lein on my house to go away along with them. I will be making a sheriff's report for harassment and threats and getting legal together to file charges on them. I have a full list! This company isn't approved by the BBB. They don't even know who they are!
This company is our insurance company's preferred contractor and I can see why! The roof was done in a day and they did all our neighbor's roofs too!
It's saddening to see the negative reviews. I had a very positive experience. The lady who came out truly helped me get what I needed and I referred them to half of my family. No complaints here.
DO NOT USE THIS COMPANY!!!! I bought an Angie's List deal in March but did not need the work done until June. I put all of that in the comment area, but was never contacted by the company. When I initially purchased the deal, the reviews were A's. When I messaged the company 2 weeks before I needed the services performed, they never responded. When I called them a couple of days later, a guy answered hello, not the company name, and said he would have to call me back because he was with a customer. He never called back, so I called him the following day to set up an appointment for the deal I had bought on Angie's List. He said he could come out the following Thursday @ 11. The following Thursday @ 11:15, I called again when he had not arrived. He said that Angie's List had quit paying him and he hadn't been doing work through them for a while and that he would not be able to do the work after all. I asked him why he didn't mention this when we scheduled the appointment, and he responded that he didn't realize it was through Angie's List, even though I had told him it was. He refused to do the services and hung up on me. DO NOT USE THE COMPANY!!!!!!!
Great work and honest pricing. Jimmy had my roof fixed fast and was upfront about the cost. He also explained every step of the process so I knew exactly what was going on. I didn't need a replacement roof this time but when I do I'll call these guys.
Very disappointing and frustrated with this company. Today marks 1 year since the hail storm that did damage to our home. This company of several that visited us to fix the damages was only chosen because we had heard good things about them and they were with the BBB. US restoration and remodelling has become a nightmare. They failed to finish the promised job. Our insurance issued out checks for them to finish the job and now that we have them the last two checks, they have ignored our calls. Hung up on my husband and not returned any of my calls. I even went in person to their location here in San antonio and they are not there anymore. No forwarding address as to if they are still here in San antonio. This has become a true nightmare. They leave us no choice but to get a lawyer and sue them for scamming.
Mistakes happen, and when it comes to owning a carpet or rug, mistakes usually mean stains. The plush softness of carpet and rugs comes with a price: the time and care required to clean them. Cleaning your carpet or rugs can require some extra work and special techniques that differ from typical hardwood or tile floors. In some cases, you may even need to hire a professional to get the best results.
For minor stains or routine cleaning, it's possible to effectively treat a carpet or rug yourself. If a thorough vacuuming doesn't get rid of dirt in certain areas, here's how to tackle them on your own.
A number of liquids can stain carpet or rug materials, including wine, coffee, nail polish, or blood, to name a few. Depending on what caused the stain, the carpet or rug's material, and how long it's been there, you may need to use different techniques or cleaning supplies to get rid of it. In general, though, keep the following ground rules in mind for stain removal:
Take these steps to remove a stain as soon as possible to prevent drying.
Some stains may come out with little more than water or a mild soap. More serious stains may require a solvent to make removal easier. The best solvent to use depends on what caused the stain.
-Water-soluble stains: These include berries, cola, food dye, jelly, mud, washable ink, or wet paint. Mix a solution of 1/4-teaspoon nonbleach detergent (or white vinegar) with 32 ounces of water.
-Dark water-soluble stains: Chocolate, coffee, mustard, tea, wine, and bodily fluids often stain much more readily than other water-soluble materials and need a different solvent. Use 1 tablespoon of ammonia mixed in 1 cup of water first. If this doesn't work, try combining one part chlorine bleach with five parts water. These solvents may remove color from certain fabrics like wool, so check with the manufacturer for the best cleaning method.
-Oils and waxes: This would include glue, gum, nail polish, and cigarette residue. The best way to clean each of these varies - some may need to be simply scraped off or, if possible, frozen to make it brittle and then chipped away. Most glue can be dissolved and removed using a solvent like rubbing alcohol. Nail polish may also be dissolved using rubbing alcohol or with nail polish remover containing acetone.
Unfortunately, some stains may prove difficult to remove using household products. In any case, vacuuming and spot cleaning may not be enough to get your carpet or rug looking like new again. That's why many homeowners opt to hire a professional carpet cleaning service on a regular basis, around once every 12 to 18 months.
When it comes to heavy-duty carpet cleaning, you have many options to pick from. The two most common methods for cleaning carpets are steam cleaning and dry cleaning.
Steam cleaning is a common method for professional carpet cleaning, but the name is somewhat misleading. Steam-cleaning services use machines that utilize hot (but not boiling) water in combination with a vacuum. The water is heated inside the machine and sometimes mixed with detergent before being sprayed directly onto the carpet. At the same time, a vacuum sucks up the water almost immediately after hitting the fabric. The hot water extracts far more dirt and stains than would be possible by hand.
Cleaning machines using hot water extraction can be purchased or rented for home use, but they aren't always as powerful as what professional cleaning services use. Improperly drying the carpet may also cause bacteria or mold growth. Professional cleaners also employ a number of other methods to pre-treat the carpet and ensure adequate drying. For these reasons, professional carpet cleaning may be preferable to do-it-yourself methods.
Carpets or rugs can also be thoroughly cleaned using a dry-cleaning method. As the name suggests, there is much less water involved in dry cleaning, which means the carpet can be ready to use in less time. Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.
Before choosing a professional carpet cleaning service, make sure you will be getting what you paid for by asking the right questions and doing your homework.
Again, there are pros and cons involved in using a hot-water-based cleaning service or dry cleaning. Take into consideration not only cost, but how long the process will take from start to finish, including drying time. Also take note of the material your carpet is made from, and consult the manufacturer if possible to learn about the best ways to clean it. If you or your family is sensitive to any chemicals, be sure to keep this in mind and ask about what chemicals are used.
You can find reviews of most professional carpet-cleaning services online, as well as information about a company's specific process, the chemicals used, and cost. It's also wise to ask friends and family members about services they've used in the past to get a recommendation. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them.
Carpet cleaning services will be entering your home, potentially while you aren't there, so you want to feel comfortable with the business you trust with this responsibility. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
If you've found a carpet-cleaning service you can trust, ask to get a quote. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. It's also common for businesses to sell customers on products and services they don't need. Don't hesitate to ask questions if any detail about the quote is unclear.
If you instead want to rent or buy a carpet-cleaning machine to use yourself, you have many options to pick from.
Since heavy-duty carpet cleaning isn't a frequent activity for most homeowners, many choose to simply rent one of these machines. Of course, renting is usually much cheaper than owning a machine or hiring a service, which is the biggest advantage in this situation. But not all rental units perform equally, and some might require extra drying time or the use of special solvents that will cost more. There's also the time and effort that goes into carpet cleaning - renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Also, improperly drying carpet could allow harmful bacteria and mold to grow. Before renting a carpet cleaner, make sure you're up for the task at hand.
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Besides price, take note of the features of a unit and compare them to what you most need from a carpet cleaner. Some models specialize in removing allergens from pet hair, while others may work better on tough stains, for example. Another key consideration: Make sure you have room for it. Some carpet cleaners can be bulky and require ample storage space.
Other features you may want to look for in a cleaning unit include:
Make the right choice in carpet cleaners by considering all the options available to you and how they fit into your needs and budget.