RUN DON'T WALK!!! I am a mother of two recently divorced working to improve my credit and overall financial situation and thought JD Byrider could help boy was I wrong! I purchased a vehicle that had an engine light on from the day I drove off the lot. I test drove the car and then the saleswoman took the car to put gas in it (after I signed my paperwork of course) and the engine light came on when she brought it back to me....she told me to bring the car back the next day and that it would be a simple fix but that wasn't the case... I purchased the car in August I couldn't get the car registered until February because of the engine light remaining on after attempting to fix the car 10 different times.. I spent over $100 in cab fees dropping the car off to the multiple car shops JD Byrider partners with. The car was given back to me and the engine light continues to come on and go off...things got so bad they had to give me a replacement car (which had an engine light on also and smelled of burnt rubber under the hood). The dealership in Austin where I purchased my car was closed down I have had to deal with the people in the San Antonio office for repairs etc. Ramiro Herrera is the GM he told me that I would get a replacement car because I explained to him that I felt taken advantage of and hoodwinked because I was given a car with severe engine issues that they "rigged" to get to pass inspection only for the engine light to continue to come back on! I was promised a call back about a replacement car and never received one..I have pictures to show that I have had 3 temp tags expire because I couldn't get the car registered or inspected with the engine light on! Now that my car is registered the engine light still comes on and goes off! They will take advantage of you because they know they report to your credit and they want to make sure they stick you in a POS car and force you to make payments or have your credit score be impacted negatively! Well played!
Their vehicles may look ok on the outside, but once you drive or buy-they are no good. They will try to get you to lie to your finance company and take MONTHS to pay off your trade. Poorly managed. Buyer beware!
Very poor customer service. They showed no concern that I was 600 miles away from my house in a $40k truck with 1800 miles on it, that had a blown pinion seal. Them as well as General "bailout" Motors refused to provide rental even though they claim to have a 5 yr 100k mile warranty. Thanks y…
I State Highway 173Devine, TX 78016
From Business: *Brown Dodge Chrysler Jeep Is A Certified Chrysler LLC *Five Star Dealership With A Huge Inventory Of High Quality *New And Pre-Owned Vehicles *The Team At Brown Dodge Chrysler Jeep Believes That Customer Service Means Making Your Vehicle Buying Experience An Enjoyable One; Lang:English & Spanish
11795 Applewhite RdSan Antonio, TX 78224
From Business: PICK-N-PULL offers a variety of pre-owned vehicles and spare parts. It provides various types of vehicles, including cars, trucks, vans and sport utility vehicles. The company offers a range of spare parts that includes windshields, air conditioner compressors, brakes, sensors, automatic transmissions, alternators, radiato…
just a reminder of what a great and very very helpful salesman Ernie was to my husband and me. it was a great day when we walked in to Ken Batchelor Cadillac. He was witty and tried his hardest to keep us from walking off disappointed four months ago. Well, we have our new cadillac now and we've…
7000 NW Loop 410San Antonio, TX 78238
From Business: Thank you for taking the time to check out the Ingram Park Auto Center website. You have just stumbled upon one of the premier auto groups in San Antonio. With a range of services including a vast selection of new and used cars, trucks and SUVs, we have something for everyone. As we are an auto group, we have three differe…
13. IPAC Mazda
6980 NW Loop 410San Antonio, TX 78238
From Business: Buying a car is one of the most significant financial experiences a person will have. In addition to providing access to an elite lineup of vehicles, Ingram Park Mazda gives drivers the opportunity to experience first-class service from a specially trained team of automotive specialists. Home to a full inventory of Mazda v…
I know Mike n Roger for over 20yrs. Always great service.Service great n work great never had a problem, recently had fuel pump change in my truck, Great job.Everything was exactly like they said thanks. I would not ever take my truck or my wife suv anywere else. As always great job Mike Thanks
7000 NW Loop 410San Antonio, TX 78238
From Business: Welcome all San Antonio, TX drivers to Ingram Park ChryslerJeep Dodge RAM! Let us introduce ourselves and allow the professionally trainedstaff in our dealership to be there for you from here forward! Find directions toour dealership located at 7000 NW Loop 410 in San Antonio and stop in to seehow close you can be to ownin…
My daughter had a dead battery at St.Mary's and no one could help her. I called Jack and like always he was able to help her very quickly, she was on the road in no time. Jack has always provided my family with great service and reasonable prices.
19. Cavender Toyota
5730 NW Loop 410San Antonio, TX 78238
From Business: * Special Financing Available * All Makes-Models - Price Ranges * Extended Warranties Available **Service** Mon-Fri 7am-7pm**Parts** Mon-Fri 7am-7pm Sat 7am-7pm New Toyota Corolla; Toyota CamryHybrid; Toyota Tundra; Toyota Tacoma; Toyota Prius; Toyota Yaris; Toyota Matrix; Toyota Venza; Toyota Avalon; Toyota RAV4; Toyota H…
20. IPAC Nissan
6990 NW Loop 410San Antonio, TX 78238
From Business: Ingram Park Nissan has served the area of San Antonio, TX for many years. When asked what the most fulfilling aspect of that service has been, the satisfaction of building long-lasting relationships is always the first answer that springs to our mind. We hope it isn’t shocking to learn that selling cars is not the primary …
I had some worries about going to a used car lot, but Daniel made me feel comfortable. I’m a full time student just starting out on my own and my credit is not the best, but he was able to get me into a car I liked and was able to afford. If you need a reliable car, but don’t have the best credit I would definitely recommend Daniel at J.D by rider
BEWARE OF BAD CARS AND TERRIBLE MANAGER! Cars are not being properly inspected or maintenanced by their so called "mechanic". Cars frequently returned within weeks with numerous and expensive issues... of which the manager refuses to assume responsibility for. The owner hires active felons... namely her son, who sexually harasses her staff and faces no consequences. All around aweful atmosphere. Such a shame because before the change in management (going from the owner's son to the owner's lying and conniving daughter) this place used to be a respectable establishment. Please, don't waste your hard earned money at this aweful place... and good luck to those of you who already have.
Awful place to buy a car. Empty promises and a lemon car!!! Bought an audi and within 2 weeks oil light went on. They attempted to fix it , but they couldn't. They refused to give me my money back or rectify situation.
should have known better when he offered me a beer when I went to look at a car. Paid $2800 for a car that didn't last one week. Went back and asked if he would apply some of that to a different car. He refused. He was very rude and angry. He locked my car inside his gate and said he was going to keep it! I had to actually call the police to get him to open the gate. He talks a good game, but I would avoid George at all costs. At the time, his "business" was a glass replacement "business," yet he was selling cars. I'm not even sure he's supposed to be selling cars, but when I went there, his cars didn't have the "buyers guide" that's SUPPOSED to be posted BY LAW on one of the side windows of the car. This Buyers Guide states that a vehicle is being sold either "with warranty" or "without warranty." It's Texas law that this paper be posted on a window of the vehicle. George didn't have this on the car. This was three years ago when I purchased the car, he may have changed his routine by now. Either way, there were MANY red flags about this seller, but I didn't listen to my gut. BE CAREFUL IF YOU DECIDE TO DO BUSINESS WITH THIS MAN!
Chrissy in service always does a fantastic job. If you ever need service on your Mercedes in San Antonio go to the dealer on San Pedro and ask for Chrissy.
Customer service was great! Yvette did a good job of explaining everything in detail. Definitely will refer family and friend here.
DO NOT, I repeat, DO NOT fill out a credit application with these people. After I found a brand new vehicle for 3k less than they were selling a used for, they continued to run my credit for several days following. There was no question about my position. I was upfront and told them I'd found a better deal. For anyone to continue to pull my credit report 4 days AFTER I left the lot is nothing short of fraud. Don't get lied to, ripped off, or worse, have your identity stolen. Go to a reputable dealer with prices listed and warranties.
The best dealers I have worked with. I drove 200 miles through the rain and it was worth it. Great service, price and car . I will be returning when I need my next car and the staff is friendly and helpful
Great customer service and promotions. Would recommend to my friends and family. Very knowledgeable sales rep