San Antonio, TX Sewing Machines Parts Supplies

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Raulssewing Machines

3. Raulssewing Machines

(1)

1526 Pleasanton RdSan Antonio, TX 78221

(210) 924-3505

I called Raul's in late August when someone suggested I go here with my machines. Three of the four of them worked; they only needed to be cleaned and timing/tension adjusted. My serger only needed a second needle installed and to be threaded. I was told by the woman who answered the phone that …

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5. Sewing Creations

16612 San Pedro Ave Ste 1San Antonio, TX 78232

(210) 541-4294

From Business: SALES - CLASSES - REPAIR

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6. Capitol Sewing Machine Service

802 Fredericksburg RdSan Antonio, TX 78201

(210) 732-6813
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Helpful Reviews 
Raulssewing Machines
Vicki R. rated

I called Raul's in late August when someone suggested I go here with my machines. Three of the four of them worked; they only needed to be cleaned and timing/tension adjusted. My serger only needed a second needle installed and to be threaded. I was told by the woman who answered the phone that there was a 2-3 day turn around. In about a week, I called them back. No answer - no answering machine - no message. I continued to call off and on. After about 2 weeks, I finally got the same woman, and she said, "they don't always like to come to the shop." I will have him call you. Well, I got busy....6 weeks later...Mr. Raul (I guess) calls me, and he is just now taking a look at my machines. We went over what each machine needed - they were all the same $50 each. Since then, I have called - no answer no answer. This is now 3 MONTHS later, and I finally find the woman who answers the phone. I tell her my name, and she says....Oh, they're ready! Like YAY! I am so angry at this point. She lies and tells me they have tried to call me. I said, no ma'am....the number you have is a cell phone. It records EVERY CALL received. I have voicemail, etc. There have been no calls. I tell her that they have had them for THREE MONTHS! And I mention the promise of a 2-3 DAY turn around. She says, "Well, when they told you 2-3 days, you should have come and gotten them." Part ignorance, Part indolence. Ridiculous!

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