Very good rates on CD's and money market accounts.Good customer service.
I've been with them since they were an employee credit union for a major financial services company. I agree in the past they were first class, but they have really gone downhill since. High fees for everything. Deposits take too long to clear. The website is ancient and unreliable and the app is a joke. Stay away, you're better off at a conventional bank or any other credit union.
Bad service. Bad credit union.
Long lines, only 1 or 2 tellers; managers and their managers are rude and don't know how to solve problems and have no desire to do so.
I've been with this institution since it's beginning. At first they were better than every other place I looked at. Now I despise dealing with them. Charging for members to get money orders when other places don't is a big one. They make mistake on the money order, I'm supposed to not only pay the damn fee the first time but pay again because the inept teller made a mistake? The ONLY reason I haven't left yet is because of my auto loan. But the minute that is paid off, I'm closing my account and going somewhere else. Fair warning to anyone who reads this. Stay away from United S.A. Credit Union.