POOR SERVICE to say the least!!! My uniforms were dropped off on a Saturday and should have been ready on the Monday, but with much disappointment I arrived after 1700 hours just to be informed that my uniform pants smelled bad due to a dirty washer. Not only did they fail to contact me, but my uniform shirts were also unfinished. The lady handed over my shirts which had inconsistent creases on each shoulder patch. I was told they couldn't crease them. I refused to take my uniforms home due to the lack of quality service, and asked that it be corrected. I don't understand how you can allow your washers to become so filthy that the laundry you're responsible for cleaning becomes dirty. Perhaps they should clean and disinfect the washers frequently. Not to mention my uniforms were brand new and have never been washed prior to dropping them off. I wouldn't recommend this cleaner to anyone!!!
I would highly recommend Nina's to everyone. They were able to get my suit altered for a job interview I had the very next day. I now take all of my dry-cleaning there.
1st visit to this Dry Cleaners and Alteration store. Took in Evening Dress and Husbands two piece suit to have altered and dry cleaned.. They had it done in 24hours! These guys were Great..
Outstanding business specializing in alterations, laundering and dry cleaning. Ample parking. Timely service. Excellent results. Dedicated customer for 14 years. Just outside Harry Wurzbach gate near Fort Sam Houston. Numerous accolades from previous commanding generals and command sergeants m…
I like this place I take in my clothes before 10 am and i pick up before 5pm same day... never had a problem with losing clothes or messing up my buttons like others have done... so far pleased. I just wish the city would hurry up and fix marbach.
This was the worst experience EVER! We had a wedding party of 4 dresses to be made, one the top was uneven(bride's maid dress), another the top was about 3 inches too big and kept slipping down(maid of honor dress), and the other was a dress for the bride's mother, which the zipper broke.The co…
I definitely wouldn't recommend this alterations shop to anyone. I had a very bad experience here when I took seven pair of pants to them to be altered but they all came out with different lengths. The pants all had cuffs but after the first attempt to alter them the cuffs all had to be remove…
Norma the owner is great. She's super sweet and accomodating. I take all my suits, ties, and shirts to her and they come back immaculate. Been going to her for 11 years. Super customer service and great to have a neighborhood business instead of box store where your just a number. She'll remember your name each and every time, helps takes clothes out of car and into car. Where else does that happen?
I have been having my clothes cleaned at Comet Cleaners for over 12 years. It has always been a pleasant experience. Megan Zacharias is always so professional, and meets you with big, warm smile. The employees know me by name and that makes it very personal. I wish many more years of success to this great business.
Great service and great work. I have been going there for some years now and always been happy with their work. Shirts are only $1.50, which is cheapest price around. Pants are $3.50 which is cheapest price around. They do good quality work with great personal staff with great customer service.
I've been taking my dry cleaning to this location for several years (maybe 10+). I no longer live close to this location but I will drive out of my way to use this location. The woman always remembers my name and smiles when she greets me. This is small but goes a long way for me.
The customer service of Linda and Brandie, in addition to the quality of the cleaning, is super. Both ladies are always friendly and helpful in helping the customers make the best cleaning choices for their items. Timely, great customer relations, great cleaning, "THE BEST".
My mother is an avid quilter. So I take her to this quilt shop every time she comes to town. We always get great customer service. Last time we went the salesperson helped us until we found exactly what we needed. They have a wonderful selection of fabric.
I've always had prompt, courteous service. While every now and then something is missed, such as a detail in sewing a hem (thus the 4 out of 5 stars), they always do an excellent job on my dress shirts and slacks.
A new edition to the Nina's Alterations family! Newly built around the 281 area and very nice staff. They also do embroidery and the cleaning orders. A nice place and close by if you live in that area.
Excellent service with reasonable prices. I would recommend owl cleaners to every one as customer service is outstanding. Thanks to Steve and Holly for helping with alteration and dry cleaning needs.