Horrible! Marcus AMADO is a CROOK THEIF STOLE $600 from my USAA bank account on 2/21/2107 and provided NO LIMO SERVICE FOR BACHELORETTE PARTY ON 3/18/2107!!! USAA BANK FRAUD INVESTIGATION IN PROCESS. THEIF. CROOK. MARCUS AMADO OF CELEBRITY LIMO STONE OAK SAN ANTONIO, TEXAS
Horrible experience booked with this company in June for our trip we were to be picked up on October 31st at 5:30 am. We called countless times to confirm that they had us booked. They were very quick to take our money but every time we called to have an official contract sent to us Marcus was just too busy , out of the office, just aggravated and made us feel like we were bothering him and were also told "We have been in business for 10 years and we are old-school and you have nothing to worry about we will be there blah blah blah." They called to confirm our pick up time a couple days before by Marcus again. So on the day of our trip at 5:30 am we were all waiting for our driver and guess what he never showed. At 6 am we had to pack up all our luggage and kids in our cars and rush to the airport to barely make our flight. Then the CEO calls 3 hours later to say it was a mistake on their part and if we wanted them to pick us up at the airport on our return date hahaha NO we just asked for our money back which they had promised in a day or two Almost 10 days later still no refund. We will never do business with them again or refer them to any friends or family. Good Luck to anyone that is relying on this company.
Contracted this company for a ride to the airport on 10/31 and upon our return on 11/6. Called Marcus numerous times to confirm our reservation and get a copy of the contract never happened. He called a couple days before to confirm our pick up time. On the morning of the 31st they didn't even show up we waited around and tried to contact them and were sent straight to voicemail. After 45 minutes we had to pack up our luggage and kids in our vehicles and drive ourselves. I would say about 3 and a half hours after our scheduled pick up time and a few upset voicemails a man named Jesse called back admitted their error and asked if we wanted a ride home from the airport or a refund. We asked for the refund ASAP which he assured would be taken care of by end of business day. Well 12 days after the incident we still have not received our promised refund. Only text messages saying oh we forgot we will get to it today.. Blah blah blah. Bottom line I would never recommend this business to friends or family ever! Beware when dealing with thiscompany they are very quick to take your money and leave you high and dry.
worst ever.... would never hire again. Never showed to pick us up. Driver dressed in t-shirt and shorts. Came to pick us up from 2nd venue (because he failed to pick us up from first and had to catch up with us) and then never came back to get us. Just awful! I'm sure they'll claim not their fault of course. Beware......
I called Celebrity to take my girlfriend and I to a fancy restaurant downtown. Our driver was on time, and had iced down waters waiting for us in the limo since it was 95 degrees outside. The drive was smooth and got us to the restaurant early. I will call Celebrity every time now and suggest their service to all my friends.
My daughter enjoyed the ride with her friends thanks a million. An the driver was a very nice person
Thank you to Marcus and Celebrity Limousine for always taking care of our San Antonio Wolverines cheerleaders on Competition morning. You provide them with such memorable competition memories. I would highly recommend them.
Amazing service, like a concierge service on wheels. From events to birthday celebrations, there's no other limousine service I would call.
I want to give a big shout out to Celebrity Limousine! I used them for a recent girls night out where we went to a fashion event and then hit several local clubs. The bus we took was immaculate and the driver was great! I also found their price to be the best. I would HIGHLY recommend them and will use them again the next time I need their service!!!
Highly reccomend Celebrity Limo & Transportation. I have used them for severel events, spurs games, concerts & etc.. Always professional, on time & exceptional customer service!!! Prior to using Celebrity in the past I tried other limo companies & Celebrity by far blows the competition out of the water.