terrible customer service in fact they don't want you as customer never answer phone they take it off hook and leave it off only to find them bsing with each other when you walk in instead of answering calls have a very limited parts supply so you don't find out that they don't have your parts till you drive all the way to them then the are just rude if you take a item for service they cost more then any other small engine repair facilityjust buy your parts online better service and faster then these guys or try another small engine facility
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I just called them to see if a part was in stock. I was told there were customers they were tending to and I would have to call back at 3:30 pm (it is 11:56am now). I told the person "so you give preference to people at the store rather than the ones in the phone?" She clearly didn't care. They lost my business for life and that is $1,500+ yearly, mimimum. Terrible place to shop. They clearly don't care about their customers. X-customer now...
I took my push mower on a Wed. and it was ready by Fri. It didn't cost much at all and my mower looked brand new. Miss Terry is very friendly and they also helped me get it in the trunk of my car. Very friendly and great service...
https://youtu.be/JShcfXAbzZE (this is a video review I do of Blanco Fixit, check out the link)They fixed our carburetor and pull cord. Great service and Terry & Aaron are both very friendly. Yes they to stop smoking indoors. Its not wise for their health or the health of their customers. But this couple knows how to fix a lawnmower. I would recommend and take my lawnmower back again.
I would not go anywhere else. These people really know their stuff. I would be lost without them!
Love to go there, they are so helpful, and they have great costumer serivce to me when I drop off the equipments that I take to there shop. Keep up the great work, y'all! :) Happy Fiesta!
this place had geniune brand name parts in stock when even "sears" didnt have such simple parts as carb kits. special order, had to wait and pay shipping, screw sears parts.
Great little shop. If your looking to buy or have your equipment serviced, this is a good place.If you like to fix your own, it's an even better place. The parts people know their stuff. I've had the lady that runs it ID my part while still in my hand. Try that at the auto parts store.
Bring my mower in every year for a check-up; this year I pulled it out and it didn't start at all! Brought it in right at closing time Saturday and it was ready to go Wednesday afternoon for less than $30! Be aware that they only accept cash and checks! Great "mom and pop" service.
BEWARE THIEFS WITH OUR STUFFS!!