I went here for outpatient rehab on my lower back. It was a COMPLETE waste of time and incredibly expensive. I had two sessions that totaled less than 30 minutes combined. I never even changed out of my work clothes. They even joked that I may want to wear yoga pants (I'm a man) because they were going to show me some yoga stretches in a future session. I stopped after two sessions. I would NOT recommend this location to anyone!!!
1901 Babcock Rd Ste 204San Antonio, TX 78229
From Business: Our mission is to help people recover from the devastating effects of cancer. In the years since, we have grown into a full service physical therapy center; offering orthopedic, lymphedema, neurologic and oncologic rehabilitation.
San Antonio, TX 78201
5101 Medical DrSan Antonio, TX 78229
I was in a major auto accident in '09 in which I suffered a traumatic amputation of my left leg, just above my knee. I also suffered 3rd degree burns on my back and arms and was comatose for 3 months. I was transferred to Warm Springs from University Hospital due to the fact that, shortly after …
I was recently at Warm Springs of Thousand Oaks for the third time. This time was HORRIBLE. I also experienced uncaring doctors who blew off the fact that my leg was red, hot, and swollen to twice its size after knee replacement. I had to get my surgeon involved in my care because of it. I am now BACK in skilled nursing because I was INJURED during PT -- due to the FACT that they thought I should be able to tolerate more than I could. I received a soft tissue, muscle injury that left me completely, and I DO mean COMPLETELY immobile. I have been in this new place for a little less than a week and have made remarkable progress.I was in a great deal of pain, and one nurse went so far as to tell me, "It won't KILL you to wait an hour for your pain medication!" because she didn't know how Methadone (Chronic Pain) and Norco (acute pain) interact with each other.I had to continually argue with nurses who refused to follow my surgeon's orders regarding changing of my dressing; had to deal with an uncaring physician who had NO bedside manner, and was sent home when they KNEW I was not yet ready to go home.I am a disabled veteran. On a positive note, I DID send a copy of my evaluation to the Veteran's Coordinator because Warm Springs of Thousand Oaks IS a Veteran's Center of Excellence, and must also meet THEIR standards of care, not just the Joint Commission's standards of care.There are some great people there. Brad, physical therapist, Hope, Laura, Occupational Therapy, Jose -- Nursing, Sarah, Nursing, etc. But, just like anything, it is ALWAYS a FEW people who make it bad for everyone else.WSTO needs a no nonsense administrator who will actually LISTEN to patient's concerns. They need to have a disciplinary board composed of veterans, health care professionals, and former patients to address the most grievous of complaints like not helping patients, not following doctor's orders, not providing adequate pain control, etc., and this board should ALSO recognize and reward those who bring credit to the organization.