They are very personable and quick. There are never long lines to wait in and their online banking issuer friendly.
6577 First Park Ten BlvdSan Antonio, TX 78213
From Business: Founded in 1935, PenFed is one of the largest credit unions in the U.S. with over 1.5 million members served across 50 states, DC, on military bases in Guam, Puerto Rico, & Okinawa. Equal Housing Lender & Federally Insured by NCUA.
They have a fraud dept that does NOTHING when OBVIOUS fraud occurs, they are complete idiots. It is Christmas Eve day and ZERO notification from the bank I have used for almost 10 years that my debit card info had been compromised. Two identical charges made in CALIFORNIA at a Shell station and …
Managers do not know much of anything. They don't have a Fraud department. If something goes wrong with an account they don't know what to do and refuse to do their job. They are nothing like the other successful credit unions in town, which explains why they can't measure up.