Mr. Rios does not perform as he represents. He is full of false information and sources and should be avoided at all cost's. Personally wish we had never met the man or his company. He cost us over 40 thousand dollars before we realized just how bad he was. Do not use him or his company. He is not a professional in any shape or form.
Anna and Austin are the most professional computer repair experts I have ever known.They are not only thorough but know how inconvenient a malfunctioning machine can be, therefore, they do everything to have your machine operating again asap. They treat each person as if they are their most important customer. I will always use them to keep my computers healthy. Jan Ppjerry &
These guys have fixed my laptops for years! I have never brought them a problem that they haven't fixed, and trust me I am always causing problems.
We have a large office and Solo handles all our IT stuff. Love having one go-to place for computer repair and hardware. We've shopped around and their pricing is pretty reasonable.
So much false advertising. I would not recommend going here for any sort of repair. First of all their website says that diagnostics are $25, but they actually charged me $29 and refused to lower it. Their website also notes that there are no up front costs although I had to fork out money then and there. Finally, they advertise a 24 hour diagnostic. The day after I took it in I got notifications to say they were waiting for me. So I went in and they told me that they made a mistake and it wasn't actually ready, but they would notify me when it was. After not hearing anything for another 24 hours I called back and they said that they had notified me which is incorrect because I was supposed to receive email and text notifications, Which I did when they "accidentally" called me in but not when it was actually ready. So it ended up being a 72 hour diagnostic just so that they could plug in a new video card and tell me that was the problem.Short Version: False Advertising and slow service. Take your business elsewhere.
Best Computer Repair Shop in San Antonio Professional and on time
Great Job Nicole and Julie for taking care of an old customer 5 star's all the way great store! for all your computer needs Discount Electronics :)
Best place for all my computer needs. Desktops, laptops, tablets, servers, on-site service, networks, security cameras, websites, hosting, online marketing, direct mail, and more.
I was amazed as right when I walked in the door a associate, Priscilla greeted me perfectly, then saw my broken laptop and gave me a fast and professional quote on the repair within minutes. While she was I the back Cassandra and Logan separately came up to check on me and see if I needed anything else. Those associates were way on top of it! They were taking care of all the customers in a timely and friendly fashion!
Yesterday was my first visit to the PC outlet on 410 near Vance Jackson. I was lucky enough to get a sales rep named Robert H. who was extremely courteous, patient, and friendly. But most importantly, he had a passion for identifying what was wrong with the computer. You could see that he was going to meet the challenge. He even put a movie on for my 3 kids to watch while he assisted me. He worked hard at resolving my problem and when he couldn't find it, he called in some backup. I was out of there in a minimal amount of time with a minimal amount of expense. This is what customer service is all about! I observed how he behaved with other customers and it was the same way. PC Outlet will be our computer store from now on!! The best service I have had anywhere in a long, long, time!