First I would say on the first visit that the people there are friendly and helpful. The reason I was very interested in this bridal shop is because they have packages that you can get at a discount instead of hunting things down everywhere. After all thats said and done I picked out all the items I wanted, placed them on a layaway plan and when I picked them up they had all my items packaged in a box for me already. I live about an hour away so of course I pick up the package head home and later that night opened up everything. I purchased a $200 tiara that I LOVED!!! When I first picked it out there was nothing wrong with it well guess what there were some stones missing when I inspected it at home. I also purchased a pair of champagne glasses with beautiful metal stems...well when I pulled it out of the box the whole glass part fell off and you could see that it was already glued on cheaply before. So the next day I called the place back to see what I could do to return or trade or something and the response I recieved was "Well you should have inspected everything before you took it home, there is nothing I can do for you"....Really well I paid a pretty penny for these items for my special day and now have to find another place to either fix it or some how fix it myself. I can tell you this I will no longer be looking for services from these guys! So beware that you BETTER check every single item purchased and make sure you inspect it BEFORE you walk out that door.
Make sure you get Paloma. Within one minute of talking to me, she easily sensed my style and vibe. She chose great dresses to try on and made sure each one looked stunning when I stepped out to show my friend. She has a talent for reading people and is so sweet and genuine at the same time.After looking at a few places, I really must say the shop itself was awesome. It's pretty inside, with a boutique feel, great lighting, windows, lots of full mirrors and places for trying on without crowding other brides. Often, I've seen shops with huge selections but with unattractive shops/warehouse feel or the flip side, stunning storefronts but limited selections or outrageous price points. This was worth a visit since you have the boutique feel inside, but with a nice selection and price.Paloma was kind, professional (she confirmed my appointment and was so professional, yet personal at all times during the fitting) and she made it an enjoyable experience.The only downside to this is that drinks are not allowed by the owner. So, no mimosas or champagne...unless you find the dress, then the owner may allow it. That said, Paloma's grace, charm and genuine interest in you looking great for your big day made up for any lack of beverages. I could go on and on about her. The dresses were gorgeous and at decent price ranges. We were impressed with the variety of designers and PALOMA!
The attendants are booked with multiple people on busy days. So if you were hoping to feel like a special bride, go elsewhere. Also when my dress came in, alterations just ignored me until I was walking out the door. They also had my dress in a clear plastic bag that wasn't long enough to cover it. I asked for something else since 1. I don't want my fiancé to see the dress and he can clearly see though a clear bag and 2. It was drizzling outside and part of my dress was exposed. I saw a flimsy white bag with their logo in the front, but they informed me they were out and the only other option would be to buy a garment bag for $10. Terrible customer service!
Roman and his staff at the Bridal Connection were absolutely wonderful. I went to a couple other shops and the consultants made me feel like a piece of meat and a walking dollar sign. I actually felt special while in their shop. Ralph didn't stop until she found the dress for me, she wasn't pushy, didn't try to push a sale on me and she was extremely patient even when I felt like I was being really picky or indescisive. My experience at Bridal Connection was the best compared to all the other places I had been. I would recommend Bridal Connection to anyone. Roman practices a business of complete honesty and all about the customer.Love this shop!!
I absolutely had the BEST experience at Gautier. Im a plus size girl and before visiting Gautier I had been to 10 other stores ranging from Austin, San Marcos, and Dallas.The staff was SO helpful and had provided their best services. I told the lady what kind of dress I was going more towards and my price range and she gave me a good amount of dresses to pick from. The price of the dresses are SO much better compared to other dress stores around the area and had a better variety to pick from. Wouldn't go anywhere else but this place, I will be returning here for my senior prom dress and any other upcoming special events.
This place was seriously amazing, and the service is absolutely beautiful, they are very caring and are willing to stay after hours. I went looking for a prom dress, and they have so many options all dresses beautiful, and fair pricing, in total I tried about 13 different dresses and they made me have a wonderful experience, by giving you suggestions in what fits. I highly recommend this shop to everyone.
You have a wonder shop & amazing employees!! 2 days before my daughters senior prom we were informed by another boutique we would not be getting my daughters dress. We showed up at Gautier with tears in our eyes an hour before you closed. Your employees worked hard to find her the perfect dress. It was Perfect and prettier than the original dress we purchased!! You saved her prom!!
I wanted to buy a dress for my girlfriend and after looking in different major stores at the mall finally decided to try Gautier and it was a very pleasant experience, the price was not bad at all, great customer service and amazing dresses my girlfriend looks gorgeous in that dress. I highly recommend this store.
The dresses were lovely, however the service was aweful. The lady in charge was incredibly rude and was very unwelcoming to ALL of her costumers. We weren't allowed to look for dresses once we were in the dressing room. Dress shops always make you feel special, and this one was just uncomfortable and unwelcoming.
Nice place!!! Beautiful dresses, I bought my nieces Quince dress here and we had a great experience. I would definitely recommend this place.They do have alot of name brands to choose from not like other horrible places we have been to!Thank s Glamour Bridal