ON 5 MAY 2015, WE SIGNED A CONTRACT TO INSTALL 68 PIERS AND PAID FOR 68 PIERS, $58,403. THE WARRANTY DATED, 11 AUGUST 2015, STATED ONLY 64 PIERS WERE INSTALLED. I BELIEVE WE ARE DUE A REFUND OF $3,435 ($858 TIMES 4 PIERS). WE NEVER HAVE RECEIVED A REFUND AND A LETTER EXPLAINING THE DIFFERENCE IN THE NUMBER OF PIERS. TO DATE WE HAVE NOT RECEIVED A REFUND, APRIL 2017. AS OF 5 JUNE 2017, WE HAVE RECEIVED A SUBCONTRACTOR'S REPORT THAT WE GOT 68 PIERS BUT STILL HAVE THEIR PROFESSIONAL ENGINEER'S REPORT THAT WE GOT ONLY 64 PIERS. ALSO SAW A LOWER FINAL PRICE BUT NEVER GOT A COPY OF IT TO DATE. NO EFFORT HAS BEEN MADE BY THE COMPANY TO RESOLVE THE PROFESSIONAL ENGINEER'S REPORT ABOUT ONLY 64 PIERS OR A REFUND. THEY JUST KEPT THE WHOLE CONTRACTED AMOUNT. I STILL DO NOT KNOW HOW MANY PIERS WE GOT. THEY CLAIM MY EMAILS GO TO THEIR SPAM BOX.
3700 Fredericksburg Rd Ste 234San Antonio, TX 78201
From Business: Safety Protection Inc. fulfills the fire protection and safety supply needs of businesses and individuals across the greater San Antonio, Texas area and surroundi…
Don't even bother calling this number. The lady that answers the phone is so rude and extremely unprofessional. She hung up on me when I called in, and refused to let me speak with a supervisor. It's amazing how poorly they treat their employees.
Worst civil land development company. Don't be surprised if you end up with a change order due to bad design.