New place in town. Very clean, very nice staff. Lots of stuff for your pets to do! My Sadie is my pride and joy and it was a good experience for her, so we will be back. The staff here is a lot more friendly and personable than other grooming/boarding facilities we've tried, and they give you a break on price! They get 2 thumbs up from us! Thanks again guys!
19633 W Interstate 10San Antonio, TX 78257
Consider alternatives maybe staff will change, I tried to make appt-to have my 14 year old canine w/ cancer put to sleep -receptionist grudgingly …
13039 Nacogdoches RdSan Antonio, TX 78217
Received excellent treatment addressing NEUTER, DEW CLAWS, TAIL DOCK, MICROCHIP. Having all four separate surgeries done at same time was convenien…
My girl Neige love this place! She boarded 2 times and she was super happy. The staff is very professional and the place is super clean and nice.
This is a brand new, very clean and very knowledgeable place. The staff is friendly and they were able to take me in on short notice.
We scheduled an appointment to leave our three dogs while we went on vacation based upon referrals from friends. we were made a quote, and paid the up-front fee. The dogs were well cared for, but when we picked them up, the bill was almost 200.00 more than what we had been quoted! We paid it, as they would not release our dogs until we did, and no manager was on site to speak to. The next business day we called to speak to a manager who, would not come to the phone, but had one of the girls tell us that we could have a day of play care for each of our dogs for the inconvenience. They would not admit it was their mistake even though I still had all my notes from the initial conversation. I would not recommend this kennel to anyone. They are deceitful and dishonest, and severely lacking in professionalism and customer service.
I took my dog, Molly there. She is a rescue dog with special needs. She freaks out during vet visits. She shakes, she can't control her bowel movements. It is really hard to see her in this condition. She is a cocker spaniel that needs frequent grooming. I was trimming her myself, as she has extreme anxiety going to groomers. She has anti-anxiety medication, but I will not give it to her due to side effects. I saw this groomers (Wag-N-Tails) online. It had okay reviews so I decided to try. I needed her trimmed and her nails clipped. I called first. The lady that answered the phone was very nice and patient. She said they would take really good care of her and gave me an appointment. I showed up with Molly. Molly was a wreck! She was shaking horribly. It is so hard to see her like that, but I needed her nails trimmed and her hair cut. Molly was in my arms, shaking when I walked in. The lady at the counter greeted me and talked to Molly. She was so sweet. She called the groomer from the back (Sarah) and she came out. Sarah was so good with Molly. She petted her, she said what a beautiful dog she was, she reassured me everything would be fine, etc. I was very concerned that Molly would just be awful. Finally, after many reassurances from the lady at the front and Sarah, I let Molly go. Several hours later I got a call from the lady at the front counter. I immediately thought that Molly had been too hard to handle and they needed me to come her up. NO! The lady informed me that Molly had done GREAT and that she was ready to be picked up. Great?!?! I had NEVER heard those words about Molly from a groomer before. I went to pick her up. They brought her from the back and SHE LOOKED AWESOME!!! Her nails were trimmed, her hair cut was EXACTLY PERFECT!!! And the best part of all? Although that was a year ago, EVERY time I say to Molly, "Do you want to go see Sarah?" she wags her tail ready to go. She still HATES her vet, but I have found a groomer for LIFE!! Everyone there is so sweet. I was very nervous, and yet my experience was phenomenal!! And better then that, Molly had a great experience. In the end, if you are looking for a groomer who puts your dog's comfort above everything else, look no further! This place is exactly what you have been looking for!
My dog was happy when I dropped her off, and happy when I picked her up. She acted like the whole affair was a lot of fun! The entire staff appears to really care about each animal that comes in, and treats them like their own. Oh, and they did a great job on the haircut too! Awesome experience for my Joy Joy and myself! Thanks y'all!
Best groomer ever!!! Allen is kind, patient and can trim a dog's nails in record time...literally. My daughter's Service Dog, Marcie, is always in good hands with Allen and has also helped my precious daughter when she has any questions or needs doggy advice. Cannot say enough about this great place!
This man who owns the salon is all around amazing with dogs!!!!!! I won't trust anyone else with my babies again!!!!!!
This the best place to take your beloved pets, whether they be dogs, cats, al most any type of animal that would like groomed, Allen and his staff have the patience, love and take care when grooming your pets. They go above and beyond to provide the care that your animals need, and are professional but fun so when you pick up your animals you know you are leaving them in safe hands...and the end result is excellent and the prices cannot be beat!! I should know because he has also been by my side when my dog became ill in an emergency, he will not be a groomer but is your best friend when it comes to caring for your beloved animals!
Very disappointed and feel so bad for my dog. They had her from 11am until 4:30pm and she still was not done. That is not how I was told it would be. Something is amiss at this place. I had seen good reviews and heard good things....sure wish I would have read the latest reviews on the google site. It happened the EXACT same way....except they were nice to me and took a shampoo fee only. Must be over booking. So sad....I am very flexible...wish they would have given me the choice to come back at another time when they weren't so booked. Will go back to our regular groomer....why I tried this I will never know!