My 12 yr old son had a pleasant dental experience with Dr. Anderson on 3-19-2013 . She was nice, kind and professional and kept the parents informed. The front office was professional and courteous. Unlike the previous reviewer, we did not have a bad experience with this clinic. I wish the reviewer would provide additional details like who you spoke to and who you talk to. The front office is a busy place and that should be expected. I like the fact that this practice allows the parents to accompany their child (minors) unlike Dugas Family Dental (also off Potranco Rd) where parents are not allowed in the backroom (kind of suspicious to me and on another note, I did not leave my child in the backroom by himself.. and yes..I actually told the front office manager that she can call SAPD and escort me out once my son's cleaning is complete.. I will not leave my son's side in a backroom with strangers). So far, I haven't had double billing issues or appt mix up from the front office unlike Lemon Tree Dental (which is also off Potranco next to Papa Johns). We kept getting double billing and no one would contact us back even though we had already paid the amount. So from one parent to another, this appear to be the best dental practice off Potranco Road for kids. Another note: if your child gags when taking xrays, it is probably that the dental practice is not a pedi practice. Lemon tree dental did not have the small inserts for him when taking dental xrays and he just kept gagging.
I love this place!! All of my sons have been patients at SOPD and were under the care of Dr. Susie Hayden for a number of years. There are plenty of things to do to keep the kids entertained when you first come in which makes them feel comfortable. The staff is professional and courteous and my sons had no problem with any part of treatment, whether it was getting X-rays taken, or having their teeth cleaned or having any type of treatment. The environment is geared towards children. The staff is warm and friendly. Dr. Susie, along with Dr. Renee, Dr. Courtney and Dr. Lin, are very professional and accommodating to the children. The front office staff takes the time needed to explain and answer any concerns I had. I would recommend them to any person looking for a pediatric dentist.
Really nice dental office but i found out they were out of the network with my insurance. It would have been nice if they would have told me that. My son needs a lot of dental work. they gave me an estimate of over 3000.00 and told me i have to pay for the anesth because he is out of network and only accepts cash. Something told me to call my dental insurance and i found out the dentist office is out of network. Then I called the office and told them that they are out o f network and she seemed to think they were. On the estimate they gave there was a lot of stuff i saw that were not covered by insurance. Seems like this office is focused on getting paid, thanks but no thanks
Dr. Courtney Alexander is absolutely the best pediatric dentist ever! She is a true professional and performs exceptional pediatric dental work. You just won't find anyone with her amazing talent and genuine care for taking care of children throughout their dental work. She knows how to make your child feel comfortable and relaxed. She is extremely patient and kind. The moment you meet her you will know that you made the right decision by choosing her as your child's pediatric dentist. The entire staff is also great!
I have been bringing my son here for over a year and he has dental issues. Dr. Hernandez has always been professional and courteous with my children. My experience has been that She always tries to choose the most conservative approach. My daughter is a hard one to handle and Dr. Hernandez was very kind to her. Her staff have been easy to work with and as for my billing...they have always disclosed accurately to me. I would highly recommend her dental office.
my daughter and I have been taking my grandchildren there for over 2 years now..all 4 of my grandchildren love going, they are excellent with children and make them feel very at ease. The environment is pleasant and the staff is very nice and professional. My grand babies don't get scared going there at all... I live on the complete other side of town and drive from Perrin Beitel to their office...goes to show you.. Jennifer :-)
Dr. Renee is amazing!! My 3yr old son had an emergency situation after office hours, and Dr Renee met us at the office and spent the time necessary to fix the issue. She was a sweetheart to our little boy and showed genuine concern and care. Her care made a traumatic situation less stressful and made our little guy feel special and cared for.
Best pediatric dentist in San Antonio! Dr. Marcushamer's office is extremely clean, his staff is incredible and are also bilingual. I am always satisfied with my appointments. The office is in a great location and it is easy to set up appointments.
Dr. Courtney & Dr. Renee are exceptional. I have 3 children, and each one of them have only had positive experiences here. The Dr.'s and staff are so loving and gentle with the kids. We love it here.Highly recommend!
I could not ask for anything more from a dental office. The staff is knowledgeable, super curtious, and very kid friendly!! We love this office. You will be impressed