My grandma was set to transfer to Powerback rehab upon discharge of the hospital but the case manager dropped the ball. A referral was sent in to Mesa Vista, and after seeing the terrible reviews all over the Internet, I raised all the hell I could but no other facility had any open beds. Our family couldn't have been more shocked at the outcome at Mesa Vista. The facility was very quiet, which worried us at first, but it worked in the best interest of my grandmother. From the moment she arrived, the facility was beautiful. Her private room was already setup. Her nursing staff has been extremely attentive. My grandma has a soft food died and when the facility didn't have strawberry Ensure stocked, they actually went out to purchase it and put it in the fridge in her room!!! By and large, God had a better plan for us and it worked out better than we could have ever hoped. She's been very happy and comfortable there. THANK YOU MESA VISTA for taking such great care of her during her stay!
20450 Huebner RdSan Antonio, TX 78258
From Business: Independence Hill Retirement Community and Assisted Living offers residential homes and care services for the senior citizens. The organization is located in San Antonio and offers a wide range of services, including dining, meal preparation, housekeeping, laundry services, building maintenance and groundskeeping. Its medi…
As of November 28, 2013 there is a breakout of scabies affecting patients, family members as well as the medical staff. This is on the 400 hall where all the ventilators are. The administrator, DON and office people are in no hurry to provide everyone with medication for this, nor have they even bothered to ask who is affected, They are obviously not affected, meanwhile we are suffering with this itching. CNA's are seen wearing used gloves outside the room and going and opening cabinets, and doing other things. They leave the rooms without washing their hands after working with soiled patients. There are times where you can't find one CNA since they are both gone from the floor and appear flustered and in bad moods. Housekeeping for this hall is almost non-existent as the room and bathrooms are pretty nasty.
My Mother was placed her by the Case Manager at the hospital while I was out of town and I was really scared because I was able to screen the facility first. She was there 3 days when I was finally able to go see her. I was surprised to see her in the rehab gym working with the therapist. When she was finished we were asked to attend a care conference. We were asked about what she likes to eat, how she like to spend her time, down to what time she likes to take her bath. These people are fantastic, they really care about her happiness. I couldn't have chosen a better place for my Mom. Monica the RN stays on top of everything.
I placed my mom at that nursing home and I fell in love with the staff they were all great to my mom they went above and beyond to take care of her. She is on hospice and was there for respite care which means she was only there for five days. But I recommend a place to everyone that I know that is on hospice. I have placed my mother in different locations but she has never had the best care other than Mesa Vista. So thank you Mesa Vista staff for taking good care of my mom and having her participate in a lot of activities during her five days stay. Patricia G
Whoo-hoo for Northgate! A family member reported to ADON, see comes to see her father every day in the evening. She stated, "I am well pleased with the care and the staff on 400 hall. Brandon is a great nurse, Dymon and Sheena are some of the compassionate CNA"s I know!'
I live here & this is wonderful No perfect, but wonderful
The staff are friendly, they seem caring.