Very rude customer service .... Lady. That i spoke with got upset and told me if i would just stop talking and jumping to conclusions she would explain the pricing.... And then told me .."fine if you wanna go with another company then just go.... And then hung up on me. I called back to speak with a manager because i still wanted the services and she told me i didnt need to know who that was and said shes handled people like me before and hung up again. Finally got to email the owner and carlos basically gave me a story on how the rep was having a bad month and referred me to another company. Not a very good way to run a business.. Very rude family owned business. Never again will i rent from them
Unprofessional,rude.has no customer service. Shows up late and picks up early.started taking down moonwalk when children were still in it.I do not recommend using this unprofessional company.
We rented a plumbing snake and had a very good experience.
Good experience. Friendly small business. I rented a rototiller at half the price of big box rental companies; no issues, good equipment, friendly service. I will use them again.
I've had good experiences with Blanco in the past, so I asked them about the two negative comments on the same date below. It was one customer trying to use a chainsaw as a bamboo hedge clipper (against the advice of Blanco). They broke two good chainsaws. The chainsaw they rented to me was a new model Echo, and it worked perfectly.
SERVICE IS BAD!!! Equipment is old!!! My rental broke 5 minutes into the job. Because I couldn't bring machine back till my wife got out of work, I was charged $60 and never got to finish my job. I paid $60 for my rental to break 5 minutes into the job.
DON'T RENT FROM HERE!! EQUIPMENT BREAKS AND SERVICE IS BAD!!! We rented twice from them. Both times the chainsaw broke before the job could be finished. Both times no resolution given. Manager offered a $10 credit. I payed $60 for it to break five minutes into the job. Save your money. Rent from Home Depot. They will at least try to make it right if anything goes wrong.