9910 W Loop 1604 N, San Antonio, TX 78254
Young's Cleaners & Alterations
Yong's Cleaners & Alterations
Bike Parking: Yes
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The rude lady that works there hung up on me when I called to ask what time they closed for the day. She said, "NOW!" and slammed the phone down. It was 4:47 pm on a Saturday. I called another location to get the real closing time and they tell me 5pm for the locatiuon on Braun/1604. So I load up my clothes and speed over there to take advantage of the Saturday special. I arrive at 4:55 and I see another customer trying to open the door as I am driving up. Its locked! Very bad customer service!
Used them for 1 year with decent service. Then when I had problem with 2 shirts, they refused to make it right. They tried to imply that the problem occurred at another cleaner (basically calling me a liar). Of course, they don't give you a receipt so you can't even prove your case. Because of the poor customer service, I will never use them again.