849 E Commerce St Ste 171, San Antonio, TX 78205
Fax: (210) 225-7669
TollFree: (800) 433-7670
Tony Roma's on the Riverwalk
Tony Romas Famous For Ribs
Cuisines: Barbecue, American, Steakhouse, Seafood
Alcohol: Beer, Full Bar, Wine
No coupons available
I haven't been in San Antonio in over 6 years and a buddy of mine agreed to try this place for dinner. When you walk in, the entire area looks like it has not been vacuumed in at least two days. The woman who seated us was rude and quickly told us that our waitress will be with us and walked off to talk to someone near the bar. We ordered the steak and wild mushroom flat bread, and boy was it flat. It fell apart when you tried to pick it up and the quality of the food was mediocre at best. Halfway through my coca-cola, I had the distinct pleasure of having something that was not ice go into my mouth. It looked like part of a nail, but I couldn't be sure. I got passed it and got another drink.
This particular restaurant has an outside section to be able to view the RiverWalk and we witnessed over 25 pigeons, ranging from different sizes of height and weight having their way around two tables that had leftover food and plates from previous patrons who had left. It got so bad that another patron tried to get the pigeons to fly away. After 10 minutes of this and myself and others filing this, one of the waiters finally came out and tried to remove the plates.
I ordered the New York 12 ounce steak and it was cooked very well. I didn't have any complaints regarding the steak, broccoli and potato.
This is honestly not that bad of a place to eat, I will more than likely never eat there again just because of the issues I had when I went.
10/25/2011Provided by Citysearch -
The food is good but the service is absolutely horrid. As a local, I love to eat on the RiverWalk but truly feel sorry for the tourists if their experience is as bad as mine. On 3 separate occasions I went with my husband and all three times we were not even acknowledged, let alone offered a menu or water. I had to go hunt for a server (they were all huddled by the bar chatting) and ask for a menu. A big heavy sigh was the response I received to my request. I will no longer frequent this restaurant due to being ignored and not even acknowledged. The wait staff needs to learn basic courtesy as well as basic customer service skills.