Tommy's Windshield Repair
6392 Babcock Rd, San Antonio, TX 78240
Wheelchair Accessible: Yes
HORRIBLE SERVICE. Save your money and go else where. I had my door window "repaired" by Tommy's Auto Glass. The window was not installed correctly, air and water were able to get in the car because it did not seal all the way. When I took it elsewhere to get fixed, there were multiple screws missing from the door panel and the screws that were left were completely stripped. The broken glass was not cleaned up inside of the door at all. When I asked for a refund, the owner, Tommy, called me and was extremely rude and refused to issue a refund for faulty work. Please save your time and your money and DO NOT COME HERE!
It’s obvious that Tommy cares about the customers’ experiences.
My car was vandalized and a window was broken. Tommy answered the phone on a Sunday-Mother’s Day.
I was upset and he was very kind and a great listener.
He said you would be able to fix the window on the next morning, gave me directions to his shop on Fredricksburg Rd, and told me to be there at 9:00. The cost was very reasonable compared to other window repair companies.
Tommy is very responsive to customer needs, questions. It’s very clear that it’s his goal for the customer to have a great experience.
Got a bad crack that spread across the whole width of the windshield. I called them the next morning and they came right to my apartment a few hours later and the whole thing was replaced within an hour! Was able to just pay out of pocket and avoid filing a claim (since it would have been all just toward the deductible anyway) for much cheaper than any other competitors I called. Great guys to work with, service with a smile and a great attitude. Would definitely use them again for any future repairs.