The Little Aussie Bakery & Cafe
3610 Avenue B, San Antonio, TX 78209
Cuisines: Deli, Cafeterias, Dessert, Ice Cream, Bakeries
Cuisine: Deli, Ice Cream
Price Range : Below Average
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Food is expensive (pasta bake, drink, and dessert) is typically $22. The service is horrendous. The last two times my friends and I were there, we had to go ask about our food (wait staff unapologetic about the wait/failure to bring food to us. This last visit ($45+ for the three of us), I specifically asked if there was any garlic or onion used in the hot dog. I had previously asked about the condiments so I knew there was garlic in those so I told her to leave off all condiments. I specifically asked if they buttered the bun since I had previously been told about the garlic in the butter and kept repeating "no garlic, no onion on anything". After I had eaten the hot dog, my stomach was upset so after repeatedly trying to get the waitress' attention, I was finally able to ask (again) if there was garlic. The waitress very rudely told me of course there was (as if I was an idiot for not knowing) and when I told her I wanted a refund because I had specially and repeatedly told the other woman taking the orders "no onion/no garlic on anything", the snide waitress told me she had heard me but I only had asked about the condiments because she had heard me. I told her that I had pointed out the garlic because that is why I ordered the hot dogs "dry". Then the waitress told me the lady taking the order must have just misunderstood me from how I described it. She would remake the hotdog but would not refund my money because it was my fault and they were a gluten free restaurant and wouldn't guarantee anything else beyond the gluten free.
"Customer is always right" is NOT followed and in fact, they are very comfortable with being downright rude and condescending to the customers. Obviously, they feel they have enough business and they don't need our business. The building is run down and very warm inside (may be good for the bread but not good for people to enjoy their meal).
The only reason my friends went there was so my food allergies wouldn't bother me and we are all happy to grant the rude waitress' wish by never going back and spending our money at another restaurant.
While staying in San Antonio we didn't have a car and were trying to save every dollar possible, which meant walking instead of taking the bus. So we walked all the way from the other side of San Antonio town to get to this little cafe. It is literally situated in what feels like the middle of nowhere.
It was worth the walk. Everything is gluten free. Not only that, but it tastes delicious. A wide variety of food on their menus, from burgers to pies to sandwiches. The cakes and sweet treats are delicious and they have a freezer full of frozen foods you can purchase to take away with you.
Just delicious. Even if you're not gluten free!
04/26/2012Provided by Citysearch -
Little Aussie Bakery San Antonio Restaurant Review
We ate at the Little Aussie Bakery on Thursday, April 26, 2012 at about 4:30 pm. We were greeted at the door by an unfriendly, hurried woman who barked ""We are only taking to-go orders now"" although we could have eaten their tiny portions in 10 minutes. It appeared that all the staff were in a total rush to leave work!
I ordered the Gypsy Chicken salad and my adult son ordered the Big Bloke Sandwich.
Our to-go order was ready in 3 minutes, and, at the time we didn't know why...
The salad looked like a $4 salad, not the $12 they charged. It appeared there was no chicken, but upon closer inspection there was a small sealed cupette of what looked like shreded chicken stew. I cannot remember a more bland salad anywhere in San Antonio.
Now, on to the ""Big Bloke Sandwich"". It was very thin, about 1 inch thick, bread bun and all. My son took one bite, and refused to eat the rest. On cloer inspection the beef strips were ""all fat"".
At this ""Double Disappointment"" I phoned the owner. I spoke with Hannah, who listened, then proceeded to make excuses. Not at all what I expected for a business that ""lives or dies"" upon customer satisfaction!
Well, live and learn I always say.
Let the market forces take action and weed out the ""bad eggs"".
Thanks, Greg S