Rosenberg Indoor Comfort
4335 Vance Jackson Rd, San Antonio, TX 78230
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Integrity, Honesty, Professional. These are the hallmarks of Rosenberg Indoor Comfort. Derrick R and JD arrived on time, and completed the Spring Tune/up for my Heat pump unit. They were both professional, and reviewed everything that was done. I am completely satisfied with their work, and confident that my home unit will function at efficient capacity during the hot upcoming months. Have used this company now for over 3 years, and highly recommend them for your AC/Heating and Repairs. Great Dan Antonio company.
Derrick diagnosed the problem, explained the mechanics and options in terms that I could understand. Joe I discussed the options and gave me estimates and advice. Ramon and Matthew hit the floor running and worked tirelessly and skillfully in a sweltering attic.
From top to bottom, Rosenberg a/c was great.
Based on recent experience with Rosenberg Indoor Comfort, I highly recommend them for service and repairs-- you will be totally satisfied. Rosenberg's staff and management are really great people--very professional, kind, dedicated, and honest with customers. They do great work and will do whatever it takes to make things right. Andrew (Service Pro) and his assistant worked so hard during continuous rain to repair our AC unit; neither one complained or stopped working until the job was fully completed to our satisfaction. Mike (Manager) is a good man and made sure our situation was done with the highest level of integrity and attention at a competitive price. The dispatchers are excellent and professional as well. The bottom line is that I think Rosenberg deserves serious consideration if service or repairs are needed on your AC unit. Try them!!!
f you want a professional repair, call these folks! Trey came out this morning, and in less than an hour he had our broken system up and running like new. The price was reasonable, and the service call fee went down to $29 because Rosenberg made the repair as well. Trey was courteous, listened to the problem, went right to work, quickly located the issue and made an effective repair. We will call Rosenberg for all our HVAC needs.
01/05/2010Provided by Citysearch -
Originally charged $446 total (service fee, part, labor) to replace a $35.00 (approx) hot service ignitor on a residential gas furnace, which took tech approx 15 minutes to diagnose & replace. After much research couldn't find any local (or Austin or Houston) HVAC company who would quote higher than $284 for exact work/part with the average quote between $195 and $225. Rosenberg agreed to only refund $154 bringing total to $292...lets see, that makes their hourly labor rate about $1,028/hr? Still moderately dissatisfied with outcome and what a hassle! Do your homework - this company seems to be just fine being the highest priced HVAC company not only in SA, but in Texas.
4/1/2010 UPDATE. 3 Months after experience above I received a call from the president of Rosenberg apologizing for the pricing error. End result, received a very nice letter, an additional refund of $115 (bringing total for service to $177) and a complimentary one year service agreement for one of the two units in my home. I found the president to have an obvious commitment to customer service. It it weren't for the pricing hassle, I would gladly give Rosenberg a 5 star rating; absolutely no complaints on the quality of the service work performed.