5219 De Zavala Rd, San Antonio, TX 78249
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04/27/2012Provided by Citysearch -
We have used this location of Pet Smart for some time for our miniature maltie poos. We have on occasion been unhappy with the cuts they did but on other occasions we had been very happy with them. So we kept using the store until about a month ago. We took our puppies in and explained what we wanted done, per usual. Nothing was done that we requested, and yet was charged for and we paid for. And my maltie poo's top knotch was shaved completely off that we had been working to make taller and fuller. We will never use this location to cut our dogs again. We expect that when you pay over $60 per dog, plus taxes, that you would get a good job each time with instructions followed. The techs here need some serious training. My advice: User Be Aware.
04/05/2012Provided by Citysearch -
I had the worst experience at this Petsmart. I told them specifically how I wanted my dog (schnauzer) to be cut, the lady shaved him down totally. She was such a bad barber she didnt even get the shave down right. I came in a little early to see and for about 20 or so min the lady cutting my dogs hair was on her personal phone sending text messages and making phone calls, not paying attention to my dog. I seen what she did and was VERY upset. she has no experience at all!!! Never again....Never again....
04/15/2010Provided by Citysearch -
This Vet clinic has taken very good care of my dog. They have a good payment program to take care of all the needs of my friend. I have a Cocker Spaniel and she is in great shape and when the grooming dept is through with her care she looks absolutly picturesque. She could be a star in any grooming book. Thanks to the caring and frienly people.